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Author Topic: Imported product disappears after editing  (Read 7204 times)

Offline pille

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Imported product disappears after editing
« on: September 14, 2016, 11:46:53 PM »
I have imported products from csv file that was based on exported file, so all fields I expect should be correct.

The products came through nicely, no errors showing. However, I had to change the descriptions a little bit and after I have done that and hit save, the product disappears from the front side.
Adding images did not affect it - I added some images and product was still visible.

But as soon as I changed something in the blurb or description, the product from the front side is no longer showing.
I have tested different fields and seems like I can't edit anything under General, adding keywords or categories makes the product disappear.

I have tried clearing cache, cloning the product, removing all products and importing again - still does the same thing

Can anyone help please ?

Thanks

Offline Basara

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Re: Imported product disappears after editing
« Reply #1 on: September 15, 2016, 01:33:41 AM »
Hello.

Did you see product in admin so it disappear only from storefront?
Do you have any related errors in the AbanteCart error log? What about HTML cache is it on?

Offline pille

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Re: Imported product disappears after editing
« Reply #2 on: September 15, 2016, 11:39:13 PM »
Thanks for the reply :)

Yes, they disappear only from the storefront.
Error logs was also empty.
Html cache is not on.

Some product descriptions had HTML code in them, could that be messing it up?

Offline Basara

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Re: Imported product disappears after editing
« Reply #3 on: September 16, 2016, 01:10:43 AM »
Some product descriptions had HTML code in them, could that be messing it up?

Well storefront show html on product pages and listing list view, so if html structure is broken this may cause some issue. You can post your html here so we will check on our side

 

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