Shopping Cart Operations > General Support
can't view web site or admin
Craig:
hi, I am getting this message when I try to connect to my website or admin pages.
"There has been an error processing your request
Please check error log for more info. You can check error log in the control panel if it is functional. Otherwise, refer to error log located in your web server"
When I went to my server error logs I got this....
[Tue Nov 13 00:31:50 2012] [error] [client 199.21.99.70] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt
[Tue Nov 13 04:51:18 2012] [error] [client 208.115.111.69] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt
Can you please tell me what this means and how do I fix it. I have done nothing to my web site since yesterday when it was loading with no problems
Thanks
Craig:
ps. web hosts have made no server related changes
abolabo:
try to:
1. delete all cookie of site
2. delete cache-files from folder system/cache
Craig:
hi, i wasn't sure how to clear the cookies from my web site but i did delete the cache as you said and that seemed to work. Thanks. the minute I clicked on one link in my site the cache filled up immediately again (is this normal) the website still seems to be working ok at the mo.
Any idea why this happened when I had done nothing to the website since it was last working ok? Cheers
Craig:
hi, my main web page would not show again today until I cleared the cache in admin. This is the second time it's happened. Can anyone tell me why? I don't want to have to do this every few days just so my web site will be visible. It has only happened since i did a complete v1.1.1 install. Thanks
Navigation
[0] Message Index
[#] Next page
Go to full version