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Order status and their meanings

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hb007006:
Can you please help me to understand below order statuses and their meaning? In which situtaion, these order statues will get used? Request you if you can provide an exmple for each one of below

1. canceled_reversal
2. chargeback
3. failed
4. incomplete
5. reversed

Basara:
Hello.

Incomplete order status is assigned for the orders where customers start checkout process but never complete. You can see this orders in admin to analyze customers behavior or catch some issue with checkout.
Other statuses are more related to the demo data. Say you can set up some of your payment method to set Failed status in case of payment declined by bank. Take a note you can add your own statuses or rename current.

hb007006:
Thank you!

Request you if you can also explain little bit about

1. canceled_reversal
2. chargeback
3. reversed

hb007006:
Is merchant supposed to send email and sms notifications in case of below order statues

1. chargeback
2. reversed
3. canceled_reversal

Please reply

hb007006:
Can I expect a reply on this?

Is merchant supposed to send email and sms notifications in case of below order statues

1. chargeback
2. reversed
3. canceled_reversal

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