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Author Topic: 406 Not Acceptable error after installation  (Read 12594 times)

Offline CYTECH

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406 Not Acceptable error after installation
« on: December 13, 2016, 06:54:20 AM »
Recently i installed the software. I opened the page and everything was ok, but the second time that i opened, the page give me this message:

Not Acceptable
An appropriate representation of the requested resource / could not be found on this server.
Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.

What can i do? I need to install your software. I like so much.

Thank you for yout help.

Regards.

Offline Basara

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Re: 406 Not Acceptable error after installation
« Reply #1 on: December 14, 2016, 12:25:18 AM »
Hello

First of all check AbanteCart and server error logs
and read this http://docs.abantecart.com/pages/tips/troubleshooting.html#failure

Offline bppe

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Re: 406 Not Acceptable error after installation
« Reply #2 on: December 20, 2016, 11:06:40 AM »
Hi, I just upgraded a few minutes ago from 1.2.8 to 1.2.9, via the admin panel. Since it's a future website, there is not much on it yet.

Got a 406 warning too.

I can't access admin. I tried changing permissions, addind text to the htmlaccess file, etc as suggested in the troubleshooting link. Still nothing.

I can't find anything related in my error log (last error is from yesterday).

Can you help me?



------------

EDIT:
I don't know how, but it works now...
I cleared the cache, my browser's history, etc. Tried it a few times, even rebooted the computer... and re-cleared the cache... and now, it works... XD

EDIT 2: I can access admin, but can't access my error log from it. Then it gets back to 406 error and won't let me do anything without clearing my browser's cache again.
« Last Edit: December 20, 2016, 11:22:28 AM by bppe »

Offline Basara

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Re: 406 Not Acceptable error after installation
« Reply #3 on: December 21, 2016, 12:11:35 AM »
EDIT 2: I can access admin, but can't access my error log from it. Then it gets back to 406 error and won't let me do anything without clearing my browser's cache again.

Hello. What about other browsers?
Also this error can also be generated by the mod_security module on your server. Ask you hosting provider to modify mod_security rules
« Last Edit: December 21, 2016, 07:59:16 AM by Basara »

Offline bppe

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Re: 406 Not Acceptable error after installation
« Reply #4 on: December 21, 2016, 07:57:24 AM »
EDIT 2: I can access admin, but can't access my error log from it. Then it gets back to 406 error and won't let me do anything without clearing my browser's cache again.

Hello. What about other browsers?
Also this error can also be generated by the mod_security module on your server. Ask you hosting provider to modify mod_security rules

I tried other browsers and with my mobile phone to test it, I had a 406 error too.
I finally decided to uninstall and re-install a clean version, since my shop was empty and I had a few extensions that were problematic, and since then, I encountered the evil 406 page only once...
And it was when trying to translate one word... when I translate everything else, no problem, but that line always gets me a 406...
It's in language definitions for French, account_wishlist>column_name>Name  ... The word Name won't be changed... still don't get it...

Offline bppe

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Re: 406 Not Acceptable error after installation
« Reply #5 on: December 21, 2016, 09:27:52 AM »
And the more I translate, the more I find out places not translated (that I know I translated!)...

And an other "Name" that gets me a 406 error...  now it's in checkout_cart>column_name>Name...

Offline Basara

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Re: 406 Not Acceptable error after installation
« Reply #6 on: December 22, 2016, 12:28:45 AM »
Hello again.

Please try to ask your hosting provider about mod_security http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security

 

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