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Blank page when trying to install

Started by Rey, December 28, 2016, 03:17:13 AM

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abolabo

btw, can you send response body for your blank page?
i mean html-code by CTRL+U press shortcut
"No one is useless in this world who lightens the burdens of another."
― Charles Dickens

Rey

This is the output after uploading second utils file.

Rey

There is nothing in the page source as well. The page source is completely blank too.

abolabo

what about session settings in php. i mean session cookies.
Do you see it saved in your browser?
Is session id the same after page reload?
Probably session set cookie via http-headers and sends some data every time on request.
Please check it. Just open license-page and do refresh. Note session id in cookies before/after load.
"No one is useless in this world who lightens the burdens of another."
― Charles Dickens

Rey

#19
Yes, I see cookies.
There was 1 cookie named: PHPSESSID
There were 2 cookies named : PHPSESSID_AC
1 cookie named: default
and 1 cookie named: install_0b073fcfe1b0

I reloaded the page many times, the value of the cookies was not changing.
I cleared the cookies and reloaded the page, now there is only 1 new cookie PHPSESSID_AC, whose value is different than the previous PHPSESSID_AC cookie.

Thanks.

eCommerce Core

Quote from: Rey on December 28, 2016, 11:05:21 AM
Quote from: abolabo on December 28, 2016, 10:55:55 AM
what about public_html/system/logs ? Is something there?
Yes, please find attached.
Thanks.
Was this fixed? There is a space somewhere in your file before <?php tag

Can you attach your utils.php file in here?
"If you're in the luckiest one per cent of humanity, you owe it to the rest of humanity to think about the other 99 per cent."
― Warren Buffett

Rey

No it was not fixed. I still see same error in system/logs.

Which file should I check for a space before <?php  tag?

I am using the same utils.php which was attached by abolabo in previous posts.

Thanks.

eCommerce Core

Can you please attach your core/helper/utils.php file in here?
"If you're in the luckiest one per cent of humanity, you owe it to the rest of humanity to think about the other 99 per cent."
― Warren Buffett

abolabo

try to add this

ob_start();

after opened-tag <?php inside file /public_html/install/index.php

it must to enable buffering anyway
"No one is useless in this world who lightens the burdens of another."
― Charles Dickens

Rey

@eCommerce Core please find attached the utils.php

@abolabo Finally, I can reach the settings page after adding ob_start(); in /install/index.php
But still it shows that Output buffering is off(please see attached image), but I have turned it on in php.ini and phpinfo(); too shows that OB is on. It is very confusing now..

Thanks.

abolabo

...as i told

so you should to check all php,ini files in your centos.
not sure how many it. In debian based linux stores few. For apache, for shell-mode (cli) etc.

You should check what file applied. The better way to see it in phpinfo(); output in browser.
Also be sure that echo output_buffering=On without ; at the line begining (not commented)
"No one is useless in this world who lightens the burdens of another."
― Charles Dickens

Rey

Thanks. As far as I know, there is only one php.ini which is being used at the moment.
I will double check again and report back. Thank you for helping out. :)

codreanua

Hello, any news about this problem? I have the same issue, installation without softaculous on Cpanel  and blank page after i click next on licence agreement page  :-[ :-[ :-[

Rey

Quote from: codreanua on January 08, 2017, 02:14:20 PM
Hello, any news about this problem? I have the same issue, installation without softaculous on Cpanel  and blank page after i click next on licence agreement page  :-[ :-[ :-[

Yes, as stated above, I managed to reach the next page after adding ob_start(); at the top of this page - /install/index.php
Installation went successfully after doing the same.

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