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import / export new products not working...
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Topic: import / export new products not working... (Read 6301 times)
matencio
Newbie
Posts: 30
Karma: +3/-0
import / export new products not working...
«
on:
June 15, 2017, 02:34:09 PM »
I can't seem to export a file for me to upload my product list... I've read and followed the tutorials, followed the instructions and still can't get it to work. What am I doing wrong or is there a permission I need to change or what?
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abantecart
Administrator
Hero Member
Posts: 4358
Karma: +298/-10
Re: import / export new products not working...
«
Reply #1 on:
June 15, 2017, 10:49:43 PM »
Check if ../admin/system and ../admin/system/data directory has write permissions.
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matencio
Newbie
Posts: 30
Karma: +3/-0
Re: import / export new products not working...
«
Reply #2 on:
June 16, 2017, 09:59:28 AM »
They do. All have 755
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yonghan
Guest
Re: import / export new products not working...
«
Reply #3 on:
June 16, 2017, 11:27:20 AM »
Have you try set them to 777? Based on here
http://docs.abantecart.com/pages/install/options/regular_installation.html
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llegrand
Hero Member
Posts: 1798
Karma: +520/-7
Re: import / export new products not working...
«
Reply #4 on:
June 16, 2017, 11:36:59 AM »
another "test" to try
go to
http://www.abantecart.com/
select the demo from the top tab
go to the admin page
and try exporting there - if it works for you, then you will know your installation or your server settings are the issue
if it doesn't work, then you have some condition on your PC that is interfering.
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matencio
Newbie
Posts: 30
Karma: +3/-0
Re: import / export new products not working...
«
Reply #5 on:
June 16, 2017, 06:46:05 PM »
Set everything to 777, still not working and it exported in demo but didn't import back. Does it have to be in a .tar zip file to upload again?
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llegrand
Hero Member
Posts: 1798
Karma: +520/-7
Re: import / export new products not working...
«
Reply #6 on:
June 16, 2017, 09:02:00 PM »
You do not need a tar file to import - but I am guessing the demo prohibits you from uploading so the demo isn't corrupted.
Here's a couple of more things to check out -
http://docs.abantecart.com/pages/install/system_requirements.html
double check your server settings -
you can see them following these instructions.:
http://docs.abantecart.com/pages/settings/system.html
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matencio
Newbie
Posts: 30
Karma: +3/-0
Re: import / export new products not working...
«
Reply #7 on:
June 17, 2017, 10:22:23 AM »
I discovered this after going through settings. Any idea what it means and how I fix it?
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Basara
Administrator
Hero Member
Posts: 5774
Karma: +274/-2
Re: import / export new products not working...
«
Reply #8 on:
June 19, 2017, 02:03:38 AM »
Hello.
Check the path in the warning message there should be not archived export files, so you can download them manually.
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matencio
Newbie
Posts: 30
Karma: +3/-0
Re: import / export new products not working...
«
Reply #9 on:
June 19, 2017, 10:02:40 AM »
How do I download and then upload back. Editing these files is difficult in Excel. I can make changes in Word.
I can't get the export or import to work.
I have already manually entered the data. but that doesn't help me in the future.
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