Order Status

[pturn]

Why does the auto-generated email that goes to customer after order is placed say the order is "canceled"?  In admin, the order status shows canceled as well, but charge was successful.  Help appreciated, thank you.

[Basara]

Hello.

Check settings in your payment method. Some payments have an option to choose order status for Completed or Success orders

[pturn]

Thank you.  I changed the setting in Payments to "Processing" and hopefully that'll do the trick!