Shopping Cart Operations > Security
unblock ip address
Thothage1:
When trying to access my website or back office admin, it won't load. I'm told by my support that my ip addresses are blocked. I have asked several times for them to be reset. Is there a way for me to reset the ip blocker myself or do i need to have my non-supportive help reset them?
Basara:
Hello.
If you hosting block some IP nothing to do here from AbanteCart side. Contact your hosting support
Thothage1:
Thanks! That's what i thought but my hosting site is in no reply mode. Is there a way to go around the hosting site?
llegrand:
My advice would be to consider changing hosts. If you get this non-responsive attitude now, think about how negatively that "support" would be to a working site in lost sales and customer dissatisfaction.
A quality hosting service is a necessity for an ecommerce site - Quality doses not always mean more cost, there are lots of reputable host with good support.
natdroid:
I prefer thcservers hosting https://goo.gl/CDePDg good response time and free ssl certificate.
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