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Author Topic: FraudLabsPro extension fail  (Read 2938 times)

Offline waspfcs

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FraudLabsPro extension fail
« on: March 29, 2018, 01:10:52 PM »
Juz went live with my Eshop but customer reports this error message after paypal reports transaction successful ...

There has been a critical error processing your request
SQL Error: Table 'xxxx_aban424.fraudlabs_pro' doesn't exist
Error No: 1146
SQL: ALTER TABLE `fraudlabs_pro` CHANGE COLUMN `ip_address` `ip_address` VARCHAR(39); in /home/xxxx/public_html/ on line 109

Payapl shows the transaction went thru, including all the duplicates the customer repeated because of the error messages. Since then I have disabled Fraudlabspro. Today, I updated to the new version but I'm hesitant to try again. Any suggestions what to fix and then to verify it works correct before enabling it again?

Offline Basara

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Re: FraudLabsPro extension fail
« Reply #1 on: March 30, 2018, 01:38:27 AM »

Uninstall extension and install latest version. If issue is there try to contact extension developer at marketplace

Offline FraudLabsPro

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Re: FraudLabsPro extension fail
« Reply #2 on: October 10, 2018, 03:40:44 AM »

Please make sure your MySQL user have the permission to update the table.


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