Hello guys.
A problem has come to light that I have not noticed and maybe someone here could either advise me or sort it out for me, as I am no tech wizard.
My wife tried to get onto my website last night and found that she kept getting an error message, she was using her ipad, now I have used my own ipad when out and about and I can get access to the site no problem.
Then when I try to get on the site using one of two PCs in the house the one I designed the site on, I get access again with no problems but the other gives me the same error message. I asked a few mates to try and get onto my site, and they all have problems also. I contacted the host, and they have told me that this is a third party issue (abantecart).
When I have tried to get into my admin control panel it is telling me that the user name and passwork are not recognised,but I dont know why, as I have never changed them from the presets when I downloaded abantecart.
Can some one please tell me how to reset my password, I have tried the email it to me, but its not even recognising the email address, so im locked out, and if someone could shed some light onto why my site only is available when im on a certain machine.I have contacted abantecart, but as yet I have no reply and im now getting concerned as I have advertised the site and if its not accessible im screwed..........
Thanks