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Author Topic: SMTP errors with new update  (Read 5615 times)

Offline DeanPrice

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SMTP errors with new update
« on: March 24, 2019, 11:16:20 PM »
Hi,
Updated to new version and now my smtp servers are refusing connection so no notification mails.
All configured correctly.
Any ideas
Cheers
Dean

Offline Basara

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Re: SMTP errors with new update
« Reply #1 on: March 25, 2019, 01:19:55 AM »
Hello.

After upgrade mod_security may start to block core features https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error
Also post error you have in server or AbanteCart log (not all errors please.)

Offline DeanPrice

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Re: SMTP errors with new update
« Reply #2 on: March 25, 2019, 03:42:09 AM »
2019-03-25 3:29:52 - warning: AbanteCart core v.1.2.14 fsockopen(): unable to connect to ssl://smtp.zoho.com:465 (Connection refused) in <b>/home/safetysnap/public_html/Store/core/lib/mail.php</b> on line <b>283</b>
2019-03-25 3:29:52 - Error: Connection refused (111)
2019-03-25 3:29:53 - Error: Connection refused (111)

Offline DeanPrice

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Re: SMTP errors with new update
« Reply #3 on: March 25, 2019, 03:47:06 AM »
bump
« Last Edit: March 25, 2019, 06:35:12 PM by DeanPrice »

Offline Basara

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Re: SMTP errors with new update
« Reply #4 on: March 26, 2019, 01:58:50 AM »
2019-03-25 3:29:52 - warning: AbanteCart core v.1.2.14 fsockopen(): unable to connect to ssl://smtp.zoho.com:465 (Connection refused) in <b>/home/safetysnap/public_html/Store/core/lib/mail.php</b> on line <b>283</b>
2019-03-25 3:29:52 - Error: Connection refused (111)
2019-03-25 3:29:53 - Error: Connection refused (111)

Hello.
It is looks like your server cant connect SMTP server. Try to ask help hosting support with that error

Offline DeanPrice

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Re: SMTP errors with new update
« Reply #5 on: March 27, 2019, 09:45:10 PM »
Checked with both email and web host and both have have run tests showing that the problem is not with them but rather with this application.
Do you have any  idea what this could be? thank you

Offline abolabo

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Re: SMTP errors with new update
« Reply #6 on: March 28, 2019, 06:09:53 AM »
fsockopen(): unable to connect to ....
No variants here. Please check availability of connect with telnet command in shell mode (see ssh access in your CPanel).

Code: [Select]
telnet smtp.zoho.com 465
You host cannot to connect. Please ask hosting provider support about it again. I thnk they lies.
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

 

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