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Author Topic: Backup and Restore  (Read 548 times)

Offline databit

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Backup and Restore
« on: April 20, 2025, 06:27:48 PM »
when selecting backup/restore I get a delay then an blank error page. PHP.ini memory is set to 512MB, upload to 1G, write permission to backup folder in admin/system/backup folder. tried turning other items on/off in there. still occurring. currently a "free" user and am trialing the software
PAGE:
This page isn’t working
websiteaddress.*.* is currently unable to handle this request.
HTTP ERROR 500

LOGS:
2025-04-20 22:40:31 - error:  AbanteCart core v.1.4.1 Maximum execution time of 30 seconds exceeded in /home/dir/sitename.*.*/admin/model/tool/backup.php on line 476

Not sure what else to do
« Last Edit: April 20, 2025, 06:42:08 PM by databit »

Offline Basara

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Re: Backup and Restore
« Reply #1 on: Today at 01:09:49 AM »
Hello.
Backup script is running into the default PHP 30-second execution timeout, which is quite common when trying to back up large stores, especially if you’re including resources and core files in the backup.

If you’re attempting a full backup (database, images, and core files), it’s actually recommended to perform this via your hosting control panel.

 

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