Fallback Banner

[Kim Parker]

Hey Everyone!
I'm having an issue with my fallback banner for mobile devices on the website I have created for a client. Simply, it doesn't show. It shows the scrolling banner which is obviously too large for a mobile device. Can anyone help me out here please as I am going slightly batty trying to work out why it doesn't work? Thanking you all in advance.
Kim

[HADY]

hi!

can you share screenshot ?

[Kim Parker]

The Attached pic is a screenshot from mobile device. The green rectangle is the normal banner for pc viewing. Is this what you were asking for???

[HADY]

hi!

you need to resize the pictures of banners, otherwise you cannot show the banners correctly. my advice to use /flex_slider_banner_block.tpl it is more suitable for PC, Ipad and mobiles.

Regards
Hady

[Kim Parker]

That worked, in a fashion. But I wanted it to fallback to just a picture, not have the banner displayed on the mobile device.