Devolution

[Julian Marcelo]

I am trying to process devolution.

Abantecart by default has a complete order cancellation.

The customer ask to cancel the order
The store owner receive a mail with the request.
but what the store owner do?
I try to delete de products in order and was not possible, i also try to save, recalculate and nothing.
is the a way to control this? what happens if person has balance or paid with balance

[Basara]

You should set your order status as cancelled.
Go to customer account page in admin and add credit transaction

[Julian Marcelo]

And what happen with the quantity? when i put cancelled to the order the quantity is back to the product stock or no?