support

Author Topic: printing the invoice  (Read 7012 times)

Offline HADY

  • Sr. Member
  • ****
  • Posts: 328
  • Karma: +27/-5
    • View Profile
printing the invoice
« on: December 14, 2019, 04:51:24 AM »
hello!
I searched the forums but didn't found a solution for printing the invoice on customer dashboard because they get empty paper or website footer. Can you tell me what is the error in this case please?

Regards
HADI
Thank you In Advanced
Regards
HADY

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5962
  • Karma: +284/-2
    • View Profile
Re: printing the invoice
« Reply #1 on: December 16, 2019, 12:39:08 AM »
Hello.
It can be related to your theme but in the default theme Print button is located on order page

Offline HADY

  • Sr. Member
  • ****
  • Posts: 328
  • Karma: +27/-5
    • View Profile
Re: printing the invoice
« Reply #2 on: December 16, 2019, 02:15:34 AM »
Hello.
It can be related to your theme but in the default theme Print button is located on order page

I know it is on order page as in my website too, the screenshot I did shared is the last step on browser. By the way, I tested that on different browsers. Any ideas please?

Regards
HADI
Thank you In Advanced
Regards
HADY

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5962
  • Karma: +284/-2
    • View Profile
Re: printing the invoice
« Reply #3 on: December 16, 2019, 08:09:13 AM »
You have some issue in your template

Offline sofia24

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Re: printing the invoice
« Reply #4 on: December 23, 2019, 08:34:23 PM »
You have some issue in your template

Something similar happens to me too.

Offline HADY

  • Sr. Member
  • ****
  • Posts: 328
  • Karma: +27/-5
    • View Profile
Re: printing the invoice
« Reply #5 on: December 24, 2019, 02:07:22 AM »
hi!

We need to know if other websites has the same problem as we have it. I checked my template and compared the files but couldn't find something wrong. Everything is working fine.

Any ideas to fix that ?

Regards
HADY
Thank you In Advanced
Regards
HADY

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5962
  • Karma: +284/-2
    • View Profile
Re: printing the invoice
« Reply #6 on: December 24, 2019, 08:39:46 AM »
It can be fonts problem or browser block something like mixed secure and non-secure content

 

Powered by SMFPacks Social Login Mod