Confirmation Emails not sending to customers - any ideas???

Started by Donna-Marie Walsh, May 01, 2020, 08:30:01 AM

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Donna-Marie Walsh

Hi there,

I am having a problem with my abantecart and emails not sending got customers when an order is placed from my abantecart website. If i try to update to shipping and select notify customer it doesn't send an email either. What can i do to fix this?

premiersports.ie is the domain

Basara

Hello.
What mailer you use to send emails, the php mail function on your server or your own SMTP?

WingoLED

I have a similar problem. 

I set up the email system in AbanteCart with the default on the screen "MAIL".    Is there anything else I need to set?

I have set up a webmail account in connection with this shopping domain   "admin@somedomainname.com"
Abantecart is installed in "somedomainname.com"
I also verified that the webmail.somedomainname.com works already.

In my case, I am using Hostgator



Basara

Hello.
Ask Hostgator support do they support a phpmailer function.

ramses_2th

Quote from: WingoLED on May 28, 2020, 07:40:38 PM
I have a similar problem. 

I set up the email system in AbanteCart with the default on the screen "MAIL".    Is there anything else I need to set?

I have set up a webmail account in connection with this shopping domain   "admin@somedomainname.com"
Abantecart is installed in "somedomainname.com"
I also verified that the webmail.somedomainname.com works already.

In my case, I am using Hostgator

hi, why don't you try an SMTP account?

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