Author Topic: Confirmation Emails not sending to customers - any ideas???  (Read 944 times)

Offline Donna-Marie Walsh

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Hi there,

I am having a problem with my abantecart and emails not sending got customers when an order is placed from my abantecart website. If i try to update to shipping and select notify customer it doesn't send an email either. What can i do to fix this?

premiersports.ie is the domain

Offline Basara

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Re: Confirmation Emails not sending to customers - any ideas???
« Reply #1 on: May 01, 2020, 09:29:54 AM »
Hello.
What mailer you use to send emails, the php mail function on your server or your own SMTP?

Offline WingoLED

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Re: Confirmation Emails not sending to customers - any ideas???
« Reply #2 on: May 28, 2020, 07:40:38 PM »
I have a similar problem. 

I set up the email system in AbanteCart with the default on the screen "MAIL".    Is there anything else I need to set?

I have set up a webmail account in connection with this shopping domain   "admin@somedomainname.com"
Abantecart is installed in "somedomainname.com"
I also verified that the webmail.somedomainname.com works already.

In my case, I am using Hostgator


« Last Edit: May 28, 2020, 08:19:56 PM by WingoLED »

Offline Basara

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Re: Confirmation Emails not sending to customers - any ideas???
« Reply #3 on: May 29, 2020, 08:08:53 AM »
Hello.
Ask Hostgator support do they support a phpmailer function.

Offline ramses_2th

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Re: Confirmation Emails not sending to customers - any ideas???
« Reply #4 on: May 29, 2020, 08:38:31 AM »
I have a similar problem. 

I set up the email system in AbanteCart with the default on the screen "MAIL".    Is there anything else I need to set?

I have set up a webmail account in connection with this shopping domain   "admin@somedomainname.com"
Abantecart is installed in "somedomainname.com"
I also verified that the webmail.somedomainname.com works already.

In my case, I am using Hostgator

hi, why don't you try an SMTP account?

 

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