storefront_order_confirm email template issue

LizzieGim · June 14, 2020, 04:37:18 PM

Hi,

I'm finding a strange issue when trying to edit the storefront_order_confirm email template, it won't let me save any changes. I have no issue editing and saving the storefront_order_admin_notify email template, it's only the one the customer receives that is a problem.

Possibly a related issue.. When I'm in the admin site editing an email template using Design > Email Templates. When the template first opens, the HTML code shows first few line starting as follows;
<html>
<head>
etc

if I immediately click on the 'Visual' tab then click back to the 'HTML/Text' tab the <HTML> and <HEAD> codes are gone the code shows from the <table> section only...... is this a glitch?

Basara · June 15, 2020, 03:56:42 AM

Quote from: LizzieGim on June 14, 2020, 04:37:18 PM
Hi,

I'm finding a strange issue when trying to edit the storefront_order_confirm email template, it won't let me save any changes.

Hello, do you any mail related errors in the AbanteCart error log?

LizzieGim · June 15, 2020, 04:33:45 AM

No, I've no errors in the log.

I've tried a few more times and narrowed it down a bit.
The storefront_order_confirm email template won't save if there's a <meta> tag or <title> tag in the <head> section..... whereas the storefront_admin_notify_email template has both of these.

Basara · June 15, 2020, 08:01:58 AM

Hello.
It can be issue related to Mod_security on your server https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error

News:

storefront_order_confirm email template issue

LizzieGim

Basara

LizzieGim

Basara