Author Topic: No transactions under customer  (Read 5718 times)

Offline macat

  • Full Member
  • ***
  • Posts: 127
  • Karma: +10/-3
    • View Profile
    • Sites Made With Love - Free Animal Rescue Websites
No transactions under customer
« on: June 18, 2013, 04:37:03 PM »
When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?
happiness is being owned by cats ... pups Emma & angel Lolli(pop)
https://creativePaw.org - creativePaw Creations
https://makemycontest.com - Contest Platform

Offline abolabo

  • core-developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 2048
  • Karma: +319/-13
  • web for all, all for web!
    • View Profile
    • AbanteCart
Re: No transactions under customer
« Reply #1 on: June 19, 2013, 09:16:00 AM »
When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?

on your demo i select customer, then go to edit page, then click on transactions tab and see empty grid . Click on insert button - dialog opened.
where is bug?
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline abantecart

  • Administrator
  • Hero Member
  • *****
  • Posts: 4359
  • Karma: +298/-10
    • View Profile
    • Ideal Open Source Ecommerce Solution
Re: No transactions under customer
« Reply #2 on: June 19, 2013, 09:52:13 PM »
Transactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

Offline macat

  • Full Member
  • ***
  • Posts: 127
  • Karma: +10/-3
    • View Profile
    • Sites Made With Love - Free Animal Rescue Websites
Re: No transactions under customer
« Reply #3 on: June 20, 2013, 02:18:35 AM »
Quote
Transactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.

So transactions doesn't show the customers order history, the transactions they have made?
happiness is being owned by cats ... pups Emma & angel Lolli(pop)
https://creativePaw.org - creativePaw Creations
https://makemycontest.com - Contest Platform

Offline abantecart

  • Administrator
  • Hero Member
  • *****
  • Posts: 4359
  • Karma: +298/-10
    • View Profile
    • Ideal Open Source Ecommerce Solution
Re: No transactions under customer
« Reply #4 on: June 20, 2013, 06:29:14 PM »
Transactions do not record regular orders. Transactions are only used for customer's account activity related to debit or credit.

I guess transactions can be used towards negative account balance if orders are not paid. This will need to be managed properly.
Ideally this is for extensions that deal with accessing and writing to account balance.
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

Offline RajaSarma

  • Jr. Member
  • **
  • Posts: 94
  • Karma: +3/-7
    • View Profile
Re: No transactions under customer
« Reply #5 on: December 27, 2014, 01:00:49 AM »
I want to know that, if a customer pay by using Bank Transfer, or cheque, then the Transaction hisotory is made for the customer in the customer account?
Please tell dear AbanteCart.

Offline abantecart

  • Administrator
  • Hero Member
  • *****
  • Posts: 4359
  • Karma: +298/-10
    • View Profile
    • Ideal Open Source Ecommerce Solution
Re: No transactions under customer
« Reply #6 on: December 30, 2014, 04:25:54 PM »
Customer Transactions are not linked to payment by default. If you need to have transaction record payment, you will need to alter code to do this. 

You can always create transaction manually.

If customer has positive balance, it can be used to place order.
In this case transaction will be created to credit account in the amount of order.
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

 

Powered by SMFPacks Social Login Mod