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Author Topic: site crash issue  (Read 827 times)

Offline shripadbhutada

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site crash issue
« on: July 17, 2020, 11:02:03 AM »
Bellow is crash report of site
Just one day before i changed domain name. and on next day site stop working
pls help me to solve issue

Log file tail: 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 array_merge(): Expected parameter 1 to be an array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/length.php on line 101 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/attribute.php on line 226 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/currency.php on line 128 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 sizeof(): Parameter must be an array or an object that implements Countable in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/layout.php on line 140 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 9:20:09 - warning: AbanteCart core v.1.2.13 sizeof(): Parameter must be an array or an object that implements Countable in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/layout.php on line 143 2020-07-15 9:20:09 - : AbanteCart core v.1.2.13 No layout found for page_id/controller 1::! Execution stack: - /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/layout.php(145): genExecTrace('full') - /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/page.php(91): ALayout->buildPageData('pages/index/hom...') - /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/router.php(175): APage->build('pages/index/hom...') - /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/router.php(79): ARouter->route() - /home/vol3_1/byethost14.com/b14_22260623/htdocs/index.php(94): ARouter->processRoute('index/home') in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/layout.php on line 145 2020-07-15 10:22:28 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:28 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/extensions.php on line 314 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 238 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:29 - App Error: AbanteCart core v.1.2.13 Error! Default language with code "" is not available or disabled. Loading language to keep system operating. Check your settings for default language. Trace: #0 /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 353 #1 /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 98 #2 /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/init.php on line 481 #3 /home/vol3_1/byethost14.com/b14_22260623/htdocs/index.php on line 55 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/tax.php on line 96 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 array_merge(): Expected parameter 1 to be an array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/weight.php on line 110 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 array_merge(): Expected parameter 1 to be an array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/length.php on line 101 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/attribute.php on line 226 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/currency.php on line 128 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:29 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 238 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 238 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:30 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 key() expects parameter 1 to be array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/storefront/controller/blocks/html_block.php on line 60 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:31 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 key() expects parameter 1 to be array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/storefront/controller/blocks/html_block.php on line 60 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 key() expects parameter 1 to be array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/storefront/controller/blocks/html_block.php on line 60 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 unserialize() has been disabled for security reasons in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/lib/cache.php on line 297 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 key() expects parameter 1 to be array, null given in /home/vol3_1/byethost14.com/b14_22260623/htdocs/storefront/controller/blocks/html_block.php on line 60 2020-07-15 10:22:32 - warning: AbanteCart core v.1.2.13 Invalid argument supplied for foreach() in /home/vol3_1/byethost14.com/b14_22260623/htdocs/core/engine/language.php on line 432
 

Offline maxter

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Re: site crash issue
« Reply #1 on: July 17, 2020, 11:44:05 AM »
Avoid dumping ton of text in the forum or you might be banned.

I think you need to contact your hosting or check your PHP setting.

This is your problem:
unserialize() has been disabled for security reasons

Offline jacoboram550

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Re: site crash issue
« Reply #2 on: July 18, 2020, 07:04:46 AM »
I am an expert developer and I can fix your website issues at cheap price. I have more than ten years of experience in this field and if you want to see my work, you should visit this website The Academic Papers UK and check my abilities. 
« Last Edit: July 18, 2020, 07:09:34 AM by jacoboram550 »
I am SEO expert with having twenty years of experience in this field. Now, I am a permanent member of Cheap Essay Writing UK.

Offline shripadbhutada

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Re: site crash issue
« Reply #3 on: July 18, 2020, 12:15:15 PM »
i have created ticket on hosting site. but not received satisfing reply. psls can you help me to solve issue. what will be charges. you can contact me +919403479025. can whatsapp me.
« Last Edit: July 18, 2020, 12:45:39 PM by shripadbhutada »

Offline abantecart

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Re: site crash issue
« Reply #4 on: July 18, 2020, 09:12:05 PM »
What is your hosting company? This looks like something changed on Hosting or PHP side.
Please  rate your experience or leave your review
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Offline FABResin

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Re: site crash issue
« Reply #5 on: July 18, 2020, 09:27:29 PM »
My site is crashed as well.   fabresinworks.com/store/
I recently changed my PHP version
I am not sure when the site crashed.
I have a primary site and 2 Test Sites, all three are down.
Can not even login, getting an error page on every site.
Frank B

Offline shripadbhutada

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Re: site crash issue
« Reply #6 on: July 18, 2020, 10:51:29 PM »
byethost14
Affected site: Shriniwas.byethost14.com

Offline shripadbhutada

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Re: site crash issue
« Reply #7 on: July 19, 2020, 05:28:37 AM »
My hosting site replied as bellow. Can you help to correct script

unserialize() has been disabled for security reasons due to a vulnerability found.

PHP developers only patched php 7.x version
so you need to be using a script using php 7 ... you will have to update your scripts to the latest version, or use a different script.

Offline maxter

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Re: site crash issue
« Reply #8 on: July 19, 2020, 08:23:40 AM »
You do need to use PHP 7.+
What exact version number do you have now?

AbanteCart will not work without unserialize() function. It is esential.

If hosting disabled it, I suggest changing your host.

What is the company name by the way?

Offline shripadbhutada

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Re: site crash issue
« Reply #9 on: July 19, 2020, 12:17:13 PM »
Byet.host

Offline maxter

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Re: site crash issue
« Reply #10 on: July 19, 2020, 06:27:44 PM »
Never heard of it. If they are not willing to help, I would change a host.
They should give you control on PHP that you use.

Offline shripadbhutada

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Re: site crash issue
« Reply #11 on: July 20, 2020, 11:25:44 AM »
i am using php 7.4 version
My hosting site replied as follow
"The unserialize() function was required to be disabled because php developers no longer patch it due to being end-of-life. There's a serious vulnerability affecting all php 5.xx versions, causing us to be forced to disabled the unserialize() function. This means that unfortunately any script using this function with php 5 will be affected. PHP 7.4 is not affected and I have switched now to use php 7.4 for your site, please upgrade your script site to the latest version which supports php 7.4 and the site will then work again as expected."

and not supporting unserialize
pls arrange to make changes in scripts or pls suggest me hosting site which have free plan and supporting unserialize
also i have some paid extension "Lite - Enhanced Option Pricing Display" with base site http://shriniwas.byethost14.com
how can i shift these extensions to new domain if i change hosting
pls help and guide me

suggest some hosting which support unserialize

« Last Edit: July 20, 2020, 11:47:43 AM by shripadbhutada »

Offline llegrand

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Re: site crash issue
« Reply #12 on: July 20, 2020, 04:41:13 PM »
we are the devs for your extension,  if you are using AbanteCart v 1.2.14 or higher then here is the info.

Moving your installation to a new server (same domain name):

1. Make note of your license key first.
2. UNINSTALL your current extension and use the existing license key in your new server.

As it seems you might be moving new host,  and perhaps changing the base site  I have included those instructions also:
Moving your installation to a new location (domain):

1. Make note of your license key first.
2. Contact support and tell us the extension you are moving, your license key, the old location and your NEW location. DO NOT use your current license key in new location until you receive a confirmation from us that the location update has been completed.
3. We will confirm the update license key for you to use in your new domain.
4. UNINSTALL your current extension and use the update license key in your new domain.

This is ONLY info regarding your Option Lite extension from us.




« Last Edit: July 20, 2020, 04:56:13 PM by llegrand »

 

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