support

Author Topic: Use your platform's publishable key combined with the `stripeAccount` parameter  (Read 11103 times)

Offline blueglass22

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I'm getting this error from stripe when trying to process payment on my store.

Use your platform's publishable key combined with the `stripeAccount` parameter to confirm this PaymentIntent.

I have installed the live key and gone through all the testing. How do I fix this?

Offline abolabo

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What stripe payment extension do you use? default_stripe ?
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Offline blueglass22

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Yes,
I use the default

Offline abolabo

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usually this erro appears when you have multiple accounts inside  your stripe account. Error means that API does not know what inner account do you want to use to retrieve payment.
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Offline Basara

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Hello.
Could you please disconnect stripe and click the connect button. After a successful connection, make sure to not change the publish key, next add the secret key. Keep in mind test or live connection require different secret keys.

Offline Basara

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Hello.

If anyone experiences the same issue please update the default stripe to the latest code from the 1.2.17 branch https://github.com/abantecart/abantecart-src/tree/1.2.17/public_html/extensions/default_stripe

Offline llegrand

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for those of you not completely familiar with GitHub files etc.  we have posted the patch files in our WHY2 central along with instructions.   

They are here https://why2central.net/patch/default-stripe-patch/

the support team from WHY2



 

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