Shopping Cart Operations > Support

Google ReCAPTCHA not showing on website and preventing account creation

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premiersports:
iv switched on the captcha now, its saying i can't add links here but the website is premiersports .ie

if you try to create an account it just redirects back to the page, whereas when i switch off captcha then you can successfully create an account!

Basara:
Hello.
Captcha is not enabled on your site.

mgcby2001:
I also experience this issue. If you can help me with.

I enabled it, but no matter what I do, Captcha 2 or 3 cannot verify me.

Basara:

--- Quote from: mgcby2001 on March 02, 2021, 03:25:20 PM ---I also experience this issue. If you can help me with.

I enabled it, but no matter what I do, Captcha 2 or 3 cannot verify me.

--- End quote ---
Check:

* Check the store url is correct in the AbanteCart Store settings
* Make sure SSL certificate is valid on your domain
* Check that domain/subdomain added to the reCaptcha configuration. it is on the google site
* Check that url you visit is same as AbanteCart Store url configured

mgcby2001:
Thank you Basara,

I did check:

* The URL on system \\ Settings \\  Store Details  are matched with Google Captcha
* Verified the SSL in ionos.com/tools/ssl-checker
* the URL is the same.
* I saw the captcha on the right bottom.
* The error: Human verification has failed! Please try again. Thank you

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