No Payment method available to select on check out

Started by stephanie, January 13, 2021, 04:44:34 AM

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stephanie

Hello
I set up free shipping and also paypal to pay for my products, as a test. However, on the check out page, the payment option shows up but cannot be selected. Instead of an empty radio button, there is a line through the circle.

When I try to proceed, it says "Error: Payment method required!" You can see the screenshot in the attachment.

Also, if Abantecart developer/staff are reading, please make it possible to post screenshots and images directly on this forum by copy and paste, it is very tedious to post a link to a third party hosted image, and the link might get broken anyway, or, to save and upload an attachment.

Thanks


Basara

Hello.
The standard PayPal work with the redirection to the PayPal site so it will not work with the embed. Try PayPal Pro or Stripe payments

stephanie

Hi.
I tried to purchase the product on the non-embed version. It lets me select PayPal, but then an error still says "Error: No Shipping options are available. Please contact us for assistance!"

On a side note, how do I redirect the "contact us" link to something specific instead of the default Abantecart page?

Basara

Hello.
The Error: No Shipping options are available appears when you did not configure or configure incorrectly the shipping methods in your store. For example, you limit your shipping to a specific Location but the customer address is outside configured location

stephanie

Thanks for the clarification.

As far as I know, I added the customer location, currently there are 3, Australia, Canada and the United States. Canada and the US were there by default, I added Australia and then turned it on in the settings but it will not accept Australia at all. I just tested America and it worked fine. Any ideas?


stephanie

#6
Australia is already listed as a region in the System → Localization → Locations settings.

Still, the checkout settings says there are no shipping options to Australia.

Edit: Now the payment method does not display at all. I have a paypal sandbox set up and it worked for testing earlier (for some reason, only to the US but not Australia), now all of a sudden the payment option is not displayed at checkout at all.

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