eCommerce construction > How-to questions

No Payment method available to select on check out

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stephanie:
Hello
I set up free shipping and also paypal to pay for my products, as a test. However, on the check out page, the payment option shows up but cannot be selected. Instead of an empty radio button, there is a line through the circle.

When I try to proceed, it says "Error: Payment method required!" You can see the screenshot in the attachment.

Also, if Abantecart developer/staff are reading, please make it possible to post screenshots and images directly on this forum by copy and paste, it is very tedious to post a link to a third party hosted image, and the link might get broken anyway, or, to save and upload an attachment.

Thanks

Basara:
Hello.
The standard PayPal work with the redirection to the PayPal site so it will not work with the embed. Try PayPal Pro or Stripe payments

stephanie:
Hi.
I tried to purchase the product on the non-embed version. It lets me select PayPal, but then an error still says "Error: No Shipping options are available. Please contact us for assistance!"

On a side note, how do I redirect the "contact us" link to something specific instead of the default Abantecart page?

Basara:
Hello.
The Error: No Shipping options are available appears when you did not configure or configure incorrectly the shipping methods in your store. For example, you limit your shipping to a specific Location but the customer address is outside configured location

stephanie:
Thanks for the clarification.

As far as I know, I added the customer location, currently there are 3, Australia, Canada and the United States. Canada and the US were there by default, I added Australia and then turned it on in the settings but it will not accept Australia at all. I just tested America and it worked fine. Any ideas?

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