Author Topic: Can't send emails.  (Read 2923 times)

Offline asus1990

  • Newbie
  • *
  • Posts: 8
  • Karma: +0/-2
    • View Profile
Can't send emails.
« on: February 22, 2021, 07:23:27 PM »
Hello.

I am using Abantecart version 1.2.1 and I am getting the following error: Can't send emails. Please see log for details and check your mail settings.

My email system is not working and my customers are not receiving any emails. Thank you.

Edit: I am also getting the Bank Transfer language error.

Offline maxter

  • Full Member
  • ***
  • Posts: 228
  • Karma: +64/-0
    • View Profile
Re: Can't send emails.
« Reply #1 on: February 22, 2021, 10:33:09 PM »
As error suggests, what is in your error log? Please post errors related to your email.
Are you using SMTP or some internal mail client?

 

Offline asus1990

  • Newbie
  • *
  • Posts: 8
  • Karma: +0/-2
    • View Profile
Re: Can't send emails.
« Reply #2 on: February 23, 2021, 09:02:36 AM »
As error suggests, what is in your error log? Please post errors related to your email.
Are you using SMTP or some internal mail client?


SMTP

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5806
  • Karma: +274/-2
    • View Profile
Re: Can't send emails.
« Reply #3 on: February 24, 2021, 12:58:32 AM »
Hello.
You need to check your SMTP email manuals on how to correctly setup it
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-MailProtocol:SMTP

Offline asus1990

  • Newbie
  • *
  • Posts: 8
  • Karma: +0/-2
    • View Profile
Re: Can't send emails.
« Reply #4 on: February 25, 2021, 12:31:58 PM »
2021-02-25 15:39:18 - Email Template with text id "storefront_order_confirm_admin_notify" and language_id = 2 not found
2021-02-25 15:39:18 - Error: E-Mail subject required!
2021-02-25 15:50:49 - Email Template with text id "storefront_new_customer_admin_notify" and language_id = 2 not found
2021-02-25 15:50:49 - Error: E-Mail subject required!
2021-02-25 15:50:49 - Email Template with text id "storefront_send_activate_link" and language_id = 2 not found
2021-02-25 15:50:49 - Error: E-Mail subject required!
2021-02-25 16:12:36 - Email Template with text id "storefront_send_activate_link" and language_id = 2 not found
2021-02-25 16:12:36 - Error: E-Mail subject required!

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5806
  • Karma: +274/-2
    • View Profile
Re: Can't send emails.
« Reply #5 on: February 26, 2021, 12:05:54 AM »
Hello.
Go to the Admin > Design > Email templates and save the template in your language
https://abantecart.atlassian.net/wiki/spaces/AD/pages/1529774103/Email+templates

Please backup database and run the Load missing language data tool
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15302710/Edit+Language#EditLanguage-LoadmissingData
« Last Edit: February 26, 2021, 12:15:23 AM by Basara »

 

Powered by SMFPacks Social Login Mod