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Admin Area doesn't recognize my username and password
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Topic: Admin Area doesn't recognize my username and password (Read 2243 times)
Minette de Bruyn
Newbie
Posts: 4
Karma: +0/-0
Admin Area doesn't recognize my username and password
«
on:
March 01, 2021, 01:47:01 AM »
Hi, When I go to my URL admin area,
it doesn't recognize my username and password.
Please could anyone help me with this
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Basara
Administrator
Hero Member
Posts: 5814
Karma: +274/-2
Re: Admin Area doesn't recognize my username and password
«
Reply #1 on:
March 01, 2021, 05:58:48 AM »
Hello.
Clear the browser cache and try to restore the password.
You can find
your username in the database
«
Last Edit: March 03, 2021, 12:35:01 AM by Basara
»
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Minette de Bruyn
Newbie
Posts: 4
Karma: +0/-0
Re: Admin Area doesn't recognize my username and password
«
Reply #2 on:
March 02, 2021, 01:49:44 AM »
I tried that now and it didn't work. Is it possible that It could be because I used an email address (with dots) as a username instead of just alphanumeric?
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Admin Area doesn't recognize my username and password
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