Author Topic: No image with Data Import  (Read 179 times)

Offline ashtonm

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No image with Data Import
« on: May 09, 2021, 06:41:05 PM »
I'm not sure why this has started happening, but when I do an import with image url.. It will not display product image.

I get the following error on import:

Error: Unable to save downloaded file to /home/mindustr/www.xxxxx.com/resources/image//TL0063.jpg

The TL0063.jpg is in resources/image/
but It isn't linking it to the product.

I worked on the 30 April 2021 fine, then stopped working. I have restored Database and data back to that day, but that doesn't restore Abantecart.
I ran a discount extension that creates bulk specials but I have uninstalled it and I am still getting the error.

Anyone any idea what could be causing it?

Thanks for your help.

« Last Edit: May 09, 2021, 07:13:57 PM by ashtonm »

Offline abantecart

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Re: No image with Data Import
« Reply #1 on: May 09, 2021, 08:11:35 PM »
Any other errors in the log?
This can be issue with space on your server or permissions on the folders.
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Offline ashtonm

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Re: No image with Data Import
« Reply #2 on: May 10, 2021, 05:39:26 AM »
Hi,

I have checked the disk space and I have unlimited on the server side.
Permissions on folders are 777.

No Errors in Log file.

I can add an image through Media tab on product and it goes on with no issues.

It is only when I am importing.

The url that I assign to image in the CSV works in a web browser but I get the error when trying the import.

It's worked in the past so not sure why it isn't now.

I'm very confused with it...

Thanks for your help.

Offline ashtonm

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Re: No image with Data Import
« Reply #3 on: May 10, 2021, 06:05:54 PM »
UPDATE:

I have tested my sites including an earlier version for updating images via upload. This included V1.2xx (Before V1.3) and still got the same issue.

I have been in touch with the server host and they say there is no issues on their side except they also can not get the images to upload.

I am now stumped!!

Anyone got any other ideas what this could be.

I have attached the file that i use to import the missing images.
A product record will need to be created but without the image.

The files land in the folder that is in the attachment:

PLEASE HELP!!
« Last Edit: May 10, 2021, 06:25:54 PM by ashtonm »

Offline Basara

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Re: No image with Data Import
« Reply #4 on: May 11, 2021, 01:30:34 AM »
Hello.
The issue is confirmed.

Offline abolabo

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Re: No image with Data Import
« Reply #5 on: May 11, 2021, 05:04:24 AM »
please replace two files from this commit  to solve issue
“No one is useless in this world who lightens the burdens of another.”
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Offline ashtonm

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Re: No image with Data Import
« Reply #6 on: May 11, 2021, 03:53:41 PM »
Thank you for your help.

To let you know the two file mods corrected the issue.

 

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