Author Topic: Critical Error Processing Request  (Read 340 times)

Offline MKettle

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Critical Error Processing Request
« on: August 14, 2021, 06:54:59 AM »
Hi
I'm using a Installatron implementation. and it was recently upgraded to 1.3.1.
This crashed the shop and I had to update the version of PHP that it used to 7.3. I ran a few checks and test purchase and it all seemed OK.
Today I'm told there's a error when people try to pay.
When I tried it you get the the checkout OK and click the payment method and the tickbox for terms & conditions then click "continue".
Up comes a critical error. I have attached the error log from AbanteCart.
WebServer error log also attached.

Help!
« Last Edit: August 14, 2021, 07:01:38 AM by MKettle »

Offline Basara

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Re: Critical Error Processing Request
« Reply #1 on: August 16, 2021, 01:11:40 AM »
Hello.
Your AbanteCart error log indicates the missing table in your database, most likely that happen because the database was not upgraded.
Try to update database manually https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

 

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