Author Topic: Oder Pending customer email  (Read 64 times)

Offline atmosman

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Oder Pending customer email
« on: November 09, 2021, 11:12:51 AM »
 I know I must be missing something. When a customer places an order I get an email marked Pending but the customer doesn't receive anything but when I update the order I click on notify customer and they get an email the order has been shipped. Is there a way for the customer to receive a "Order Pending" email when they place the order?

Offline Basara

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Re: Oder Pending customer email
« Reply #1 on: November 10, 2021, 02:06:42 AM »
Hello.
What is your mailer (php or smtp)? Check that your mailer do not block the email

 

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