Shopping Cart Operations > Support
Email customer confirmation
stormccw:
hello all,
I know this is my 4th question but I'm still getting familiar with the software.
When a customer orders from my business I would like it to send them a confirmation email. I tested an order today when we finally went live, however I didn't receive a confirmation of order email... Does anyone know how to do this?
I'm using version 1.1.6
Basara:
Hello.
Please read this post possibly you have incorrect mail settings or server related issue
stormccw:
It doesn't quite answer my question, I do appreciate the insight. But basically when a customer orders I want it to send them an email showing their order. How do I get it to do so? In the mail
Options it only show me options for sending myself emails
abantecart:
What you need it already implemented. Email with the copy of the order is sent to the customer. Nothing special needed to be done.
1. Do you have your email configured and working?
2. What payment method do you use?
stormccw:
I'm using paypal as my credit card processor, payments pro.
How would i know if my email is set up correctly? Sorry I'm pretty new to this so I'm not 100% on all settings. I believe the email is set correctly since I get an email from the cart when I get an order.
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