Author Topic: SMTP server failure  (Read 3877 times)

Offline vajra

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SMTP server failure
« on: December 22, 2021, 05:27:33 PM »
I've searched for threads to find answers but im still getting errors. This is how i have it set and it wont send mail. This is the error I get. Suggestions please?

this is the error I get and picture is of my settings.

2021-12-22 22:25:56 - Error: (0)
2021-12-22 22:25:56 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: (0)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:56 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:56 - Task_id: 23 : step_id: 23 - Failed. 0 emails sent.
step details:
array (
'step_id' => '23',
'task_id' => '23',
'sort_order' => '1',
'status' => '1',
'last_time_run' => '0000-00-00 00:00:00',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
),
'subject' => 'test',
'message' => 'test',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-22 17:25:56',
)
2021-12-22 22:25:57 - Error: (0)
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: (0)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - Task_id: 23 : step_id: 23 - Failed. 0 emails sent.
step details:
array (
'step_id' => '23',
'task_id' => '23',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-22 22:25:56',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
),
'subject' => 'test',
'message' => 'test',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-22 17:25:56',
)
2021-12-22 22:25:57 - Error: (0)
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: (0)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - Task_id: 23 : step_id: 23 - Failed. 0 emails sent.
step details:
array (
'step_id' => '23',
'task_id' => '23',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-22 22:25:57',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
),
'subject' => 'test',
'message' => 'test',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-22 17:25:57',
)
2021-12-22 22:25:57 - Error: (0)
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: (0)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-22 22:25:57 - Task_id: 23 : step_id: 23 - Failed. 0 emails sent.
step details:
array (
'step_id' => '23',
'task_id' => '23',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-22 22:25:57',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
),
'subject' => 'test',
'message' => 'test',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-22 17:25:57',
)

Offline Basara

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Re: SMTP server failure
« Reply #1 on: December 23, 2021, 12:08:07 AM »

Offline vajra

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Re: SMTP server failure
« Reply #2 on: December 23, 2021, 09:59:18 AM »
Thanks so much for the reply. I did try 465 as well.. i tried every way and still not working.

Offline vajra

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Re: SMTP server failure
« Reply #3 on: December 23, 2021, 10:06:31 AM »
I tried my other email too and I get this error.  See settings in image/ screenshot please. I want to pay someone to help me. Suggestions?


2021-12-23 15:02:23 - Error: Network is unreachable (101)
2021-12-23 15:02:23 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:24 - Error: Network is unreachable (101)
2021-12-23 15:02:24 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:24 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:24 - Task_id: 42 : step_id: 43 - Failed. 0 emails sent.
step details:
array (
'step_id' => '43',
'task_id' => '42',
'sort_order' => '1',
'status' => '1',
'last_time_run' => '0000-00-00 00:00:00',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
1 => 'leeannyuers@gmail.com',
),
'subject' => 'test',
'message' => 'sdfsdf',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
'gfp108@gmail.com' =>
array (
'customer_id' => '18',
'firstname' => 'Lee Ann',
'lastname' => 'conner',
'loginname' => 'leeann',
'email' => 'gfp108@gmail.com',
'sms' => '',
'status' => '1',
'approved' => '1',
'customer_group_id' => '1',
'date_added' => '2021-12-22 10:07:24',
'date_modified' => '2021-12-22 15:35:10',
'name' => 'Lee Ann conner',
'customer_group' => 'Default',
'orders_count' => '1',
),
'leeannyuers@gmail.com' =>
array (
'customer_id' => '22',
'firstname' => 'Lee Ann',
'lastname' => 'Yuers',
'loginname' => 'c2933a6682d06e32c4b388ab7479cc3b',
'email' => 'leeannyuers@gmail.com',
'sms' => '',
'status' => '0',
'approved' => '1',
'customer_group_id' => '3',
'date_added' => '2021-12-22 18:03:19',
'date_modified' => '2021-12-22 18:03:19',
'name' => 'Lee Ann Yuers',
'customer_group' => 'Newsletter Subscribers',
'orders_count' => '0',
),
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-23 10:02:22',
)
2021-12-23 15:02:25 - Error: Network is unreachable (101)
2021-12-23 15:02:25 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:26 - Error: Network is unreachable (101)
2021-12-23 15:02:26 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:26 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:26 - Task_id: 42 : step_id: 43 - Failed. 0 emails sent.
step details:
array (
'step_id' => '43',
'task_id' => '42',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-23 15:02:22',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
1 => 'leeannyuers@gmail.com',
),
'subject' => 'test',
'message' => 'sdfsdf',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
'gfp108@gmail.com' =>
array (
'customer_id' => '18',
'firstname' => 'Lee Ann',
'lastname' => 'conner',
'loginname' => 'leeann',
'email' => 'gfp108@gmail.com',
'sms' => '',
'status' => '1',
'approved' => '1',
'customer_group_id' => '1',
'date_added' => '2021-12-22 10:07:24',
'date_modified' => '2021-12-22 15:35:10',
'name' => 'Lee Ann conner',
'customer_group' => 'Default',
'orders_count' => '1',
),
'leeannyuers@gmail.com' =>
array (
'customer_id' => '22',
'firstname' => 'Lee Ann',
'lastname' => 'Yuers',
'loginname' => 'c2933a6682d06e32c4b388ab7479cc3b',
'email' => 'leeannyuers@gmail.com',
'sms' => '',
'status' => '0',
'approved' => '1',
'customer_group_id' => '3',
'date_added' => '2021-12-22 18:03:19',
'date_modified' => '2021-12-22 18:03:19',
'name' => 'Lee Ann Yuers',
'customer_group' => 'Newsletter Subscribers',
'orders_count' => '0',
),
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-23 10:02:24',
)
2021-12-23 15:02:28 - Error: Network is unreachable (101)
2021-12-23 15:02:28 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:29 - Error: Network is unreachable (101)
2021-12-23 15:02:29 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:29 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:29 - Task_id: 42 : step_id: 43 - Failed. 0 emails sent.
step details:
array (
'step_id' => '43',
'task_id' => '42',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-23 15:02:24',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
1 => 'leeannyuers@gmail.com',
),
'subject' => 'test',
'message' => 'sdfsdf',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
'gfp108@gmail.com' =>
array (
'customer_id' => '18',
'firstname' => 'Lee Ann',
'lastname' => 'conner',
'loginname' => 'leeann',
'email' => 'gfp108@gmail.com',
'sms' => '',
'status' => '1',
'approved' => '1',
'customer_group_id' => '1',
'date_added' => '2021-12-22 10:07:24',
'date_modified' => '2021-12-22 15:35:10',
'name' => 'Lee Ann conner',
'customer_group' => 'Default',
'orders_count' => '1',
),
'leeannyuers@gmail.com' =>
array (
'customer_id' => '22',
'firstname' => 'Lee Ann',
'lastname' => 'Yuers',
'loginname' => 'c2933a6682d06e32c4b388ab7479cc3b',
'email' => 'leeannyuers@gmail.com',
'sms' => '',
'status' => '0',
'approved' => '1',
'customer_group_id' => '3',
'date_added' => '2021-12-22 18:03:19',
'date_modified' => '2021-12-22 18:03:19',
'name' => 'Lee Ann Yuers',
'customer_group' => 'Newsletter Subscribers',
'orders_count' => '0',
),
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-23 10:02:26',
)
2021-12-23 15:02:30 - Error: Network is unreachable (101)
2021-12-23 15:02:30 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:31 - Error: Network is unreachable (101)
2021-12-23 15:02:31 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 259
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 162
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:31 - App Error: AbanteCart core v.1.3.2 Some errors during step run.
Trace:
#0 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 204
#1 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 197
#2 /home2/sacredor/public_html/admin/controller/task/sale/contact.php on line 74
#3 /home2/sacredor/public_html/core/engine/dispatcher.php on line 306
#4 /home2/sacredor/public_html/core/engine/dispatcher.php on line 202
2021-12-23 15:02:31 - Task_id: 42 : step_id: 43 - Failed. 0 emails sent.
step details:
array (
'step_id' => '43',
'task_id' => '42',
'sort_order' => '1',
'status' => '3',
'last_time_run' => '2021-12-23 15:02:27',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'gfp108@gmail.com',
1 => 'leeannyuers@gmail.com',
),
'subject' => 'test',
'message' => 'sdfsdf',
'store_name' => 'Sacred Origin',
'subscribers' =>
array (
'gfp108@gmail.com' =>
array (
'customer_id' => '18',
'firstname' => 'Lee Ann',
'lastname' => 'conner',
'loginname' => 'leeann',
'email' => 'gfp108@gmail.com',
'sms' => '',
'status' => '1',
'approved' => '1',
'customer_group_id' => '1',
'date_added' => '2021-12-22 10:07:24',
'date_modified' => '2021-12-22 15:35:10',
'name' => 'Lee Ann conner',
'customer_group' => 'Default',
'orders_count' => '1',
),
'leeannyuers@gmail.com' =>
array (
'customer_id' => '22',
'firstname' => 'Lee Ann',
'lastname' => 'Yuers',
'loginname' => 'c2933a6682d06e32c4b388ab7479cc3b',
'email' => 'leeannyuers@gmail.com',
'sms' => '',
'status' => '0',
'approved' => '1',
'customer_group_id' => '3',
'date_added' => '2021-12-22 18:03:19',
'date_modified' => '2021-12-22 18:03:19',
'name' => 'Lee Ann Yuers',
'customer_group' => 'Newsletter Subscribers',
'orders_count' => '0',
),
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2021-12-23 10:02:29',

Offline Basara

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Re: SMTP server failure
« Reply #4 on: December 24, 2021, 12:15:36 AM »
I tried my other email too and I get this error.  See settings in image/ screenshot please. I want to pay someone to help me. Suggestions?


2021-12-23 15:02:23 - Error: Network is unreachable (101)
2021-12-23 15:02:23 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: Network is unreachable (101)


Certain hosting providers may have outgoing blocks on SMTP ports, you may need to contact your hosting support

Offline vajra

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Re: SMTP server failure
« Reply #5 on: December 26, 2021, 01:56:38 PM »
Thanks for the reply Basara. I contacted them and not on their side. I also installed zencart to see if i can sendmail that way and it worked, however, i went to my host control panel and found this (see pict) , a reverse dns and a record issue.. Do you think this is the issue? and if i resolve this it should work out?
Thanks so much !


Offline vajra

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Re: SMTP server failure
« Reply #6 on: December 26, 2021, 10:22:26 PM »
not sure yet what my host did but i think it was an issue with dns server and a record. i will report back when i find out. but it finally works now! i have my domain email going through gsuite too. i hope this helps someone else.


SMTP Protocol:
SMTP Host:
ssl://sv402.hostbudget.net
SMTP Username: name@mydomain.com
SMTP Password: the password for my email
SMTP Port:465
*
i tried this many times before without success. it works now and im so happy!

Offline Basara

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Re: SMTP server failure
« Reply #7 on: December 27, 2021, 12:38:07 AM »
not sure yet what my host did but i think it was an issue with dns server and a record. i will report back when i find out. but it finally works now! i have my domain email going through gsuite too. i hope this helps someone else.


SMTP Protocol:
SMTP Host:
ssl://sv402.hostbudget.net
SMTP Username: name@mydomain.com
SMTP Password: the password for my email
SMTP Port:465
*
i tried this many times before without success. it works now and im so happy!

Thank you for letting us know. Please report back when you find out what did they change. This will help a lot

Offline vajra

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Re: SMTP server failure
« Reply #8 on: December 27, 2021, 11:33:34 AM »
My host has not gotten back  yet on what they did to fix it but I believe after I looked at the "delivery report" in cpanel, I saw and reported to them this error ( see below) asking if i was blacklisted or being hung up by a filter. Shortly after mentioning to this to them, they reported it "fixed". I will report back when i find out more as i think it might help others as well.

this message was rejected at smtp time by an rbl filter or other configuration

Offline Waker

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Re: SMTP server failure
« Reply #9 on: March 11, 2022, 08:29:15 PM »
Hi everyone,

I just installed AbanteCart and as I was testing it I noticed I was not receiving any emails.
I've tried with the "Mail" protocol and SMTP.
With mail protocol I get no errors whatsoever but I also don't receive anything.

When I try to use SMTP I get exactly the same errors as the original posted.
(I'd post an example but I keep getting an error saying I can't link to external sites for some reason, even after removing all the links and just leaving the paths... But the errors are exactly on the same lines on the same files)
I also tried with a gmail account to test out and I get the same errors on the same lines too.

I've also attached a screenshot of how the settings look.

Wondering if Vajra ever got any updates on this.

Also, let me know if I should open a new topic about this, I noticed this one wasn't too old so I decided to leave a reply here.
« Last Edit: March 12, 2022, 06:01:44 AM by Waker »

Offline j7769

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Re: SMTP server failure
« Reply #10 on: May 09, 2022, 04:08:09 PM »
Hi....I am having issues with sending emails. Here is my log error
2022-05-09 16:56:24 - App Error: AbanteCart core v.1.3.2 AMail Errors: Error: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
Trace:
#0 /home/modernag/jmarket.modernagecivilization.com/admin/controller/task/sale/contact.php on line 259
#1 /home/modernag/jmarket.modernagecivilization.com/admin/controller/task/sale/contact.php on line 162
#2 /home/modernag/jmarket.modernagecivilization.com/admin/controller/task/sale/contact.php on line 74
#3 /home/modernag/jmarket.modernagecivilization.com/core/engine/dispatcher.php on line 306
#4 /home/modernag/jmarket.modernagecivilization.com/core/engine/dispatcher.php on line 202
What does it mean and how can I fix it?

Offline Basara

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Re: SMTP server failure
« Reply #11 on: May 10, 2022, 12:50:25 AM »
Hello.
This can be wrong name of your mail server or your DNS service is not working. For the second please contact your hosting provider

 

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