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Author Topic: Offer Extention Not Installing and White Page of Death  (Read 565 times)

Offline Tony Chavarria

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Offer Extention Not Installing and White Page of Death
« on: February 24, 2022, 08:56:41 PM »
Hello all, I downloaded the Extension "offer" and am getting this error message when I try to install it:

"Extension offer: Source can not be located! Please delete it and visit extension provider to get complete source and install it again "

When I try to delete it after saying YES in the dialog box it then goes to a white screen and nothing happens. I cannot find this "offer" extension to delete it in the extensions folder on the server so I'm stumped where it might be.

I attached a picture of the extension and the message on screen.

Any and all help is appreciated.

Thank you,

Tony

Offline ioecc

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Re: Offer Extention Not Installing and White Page of Death
« Reply #1 on: February 24, 2022, 10:06:20 PM »
The plug-in you mentioned is not included in the default extension. You should have downloaded the free version in the plug-in market. If it is in the free version market, not all plug-ins can be used, and some of them have not been updated for a long time.

Offline Basara

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Re: Offer Extention Not Installing and White Page of Death
« Reply #2 on: February 25, 2022, 07:25:00 AM »
Hello.
This can be an issue with the permissions. Go to the folder_where_abantecart_instaled/extensions and check permissions for the offer directory.
You can also contact the extension developer in the marketplace.

Offline Tony Chavarria

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Re: Offer Extention Not Installing and White Page of Death
« Reply #3 on: February 25, 2022, 10:00:28 AM »
Hello.
This can be an issue with the permissions. Go to the folder_where_abantecart_instaled/extensions and check permissions for the offer directory.
You can also contact the extension developer in the marketplace.

Hello, thanks for the response! I checked the Extension Folder and the Best Offer folder does not exist. I will contact the developer as you advise.

I don't know if this will be relevant to the issue but I did recently move my installation from a folder on the root to the root itself.

Former: mydomain.com/folder/

to

Current: mydomain.com

I may have missed some needed config settings?? Any input is appreciated  :)


Offline Tony Chavarria

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Re: Offer Extention Not Installing and White Page of Death
« Reply #4 on: February 25, 2022, 10:02:20 AM »
The plug-in you mentioned is not included in the default extension. You should have downloaded the free version in the plug-in market. If it is in the free version market, not all plug-ins can be used, and some of them have not been updated for a long time.

Thank you for the response!

I did not know there was a free version?? I looked in the Extensions available and nothing was found. If you have a link you could provide that would be appreciated.

Offline ioecc

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Re: Offer Extention Not Installing and White Page of Death
« Reply #5 on: February 27, 2022, 09:54:53 PM »
What kind of plug-in do you need, I also looked for it in the market. For newbies, you can check the reviews in the paid plug-ins. If there are reviews in the free version, you can use them.
I feel that abantecart is a very good system and worth using

Offline llegrand

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Re: Offer Extention Not Installing and White Page of Death
« Reply #6 on: February 27, 2022, 10:22:35 PM »
Let me a bit of clarity.

first there is no free version for the extension Best Offer.   It is an extension sold in the marketplace, and developed by a third-party developer.

Next it appears Best offer does not have a version for any AbanteCart v 1.3.0 or higher.  If you are using AbanteCart v 1.3.0 or higher you need to contact the developer there is support button in the Marketplace to do so,  or look in your MarketPlace account on your orders and there will be a get help button.  If you are using AbanteCart v 1.2.xxxx then the below link may assist you in installation.

Next  here is a link on how to install a MarketPlace Extension.
https://forum.abantecart.com/index.php?action=post;topic=9514.0;last_msg=37519






Offline Tony Chavarria

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Re: Offer Extention Not Installing and White Page of Death
« Reply #7 on: March 13, 2022, 07:12:04 PM »
Hi, thanks for your reply. I did contact the developer and he did his best. But still not working. At this point I am attempting to uninstall it but I just get a white screen and nothing happens to uninstall it.

Thanks!

Offline Tony Chavarria

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Re: Offer Extention Not Installing and White Page of Death
« Reply #8 on: March 14, 2022, 08:50:27 AM »
I have hired Technical Support and their on the case.  ;)

 

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