Error 500 - Mail & Backup

[RCodiaDavid]

Hi,

I'm a bit confused,

I'm getting a 500 error when trying to back up, the log just says error 0
Step 1 - failed. (Connection error occurred. HTTP-status:500)
Step 2 - failed. (Connection error occurred. HTTP-status:500)
Step 3 - failed. (Connection error occurred. HTTP-status:500)

Also when trying to send mails to customers I get the same
Task Failed
0 messages have been sent.
Step 1 - failed. (Connection error occurred. HTTP-status:500)

[dvagner]

You need to check abantecart error log & server error log

[RCodiaDavid]

This is what I keep getting in the Abantecart error log:

2022-03-31 14:08:52 - Error: (0)
2022-03-31 14:08:52 - Error: (0)
2022-03-31 14:08:52 - Error: (0)
2022-03-31 16:56:47 - Error: (0)
2022-03-31 16:56:47 - Error: (0)
2022-03-31 16:56:47 - Error: (0)

[dvagner]

what is your server configuration? php version? php libraries list?

[RCodiaDavid]

Hi,

I seem to have fixed it now. It appears that task.php was set to writable and was being blocked by suexec.

I set it to 644 and it now all works.

Many thanks for your replies.

Kind regards

David

[Basara]

Thank you for posting a solution.