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Author Topic: Store address added to order Address section in admin  (Read 700 times)

Offline Mahomed Dawood

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Store address added to order Address section in admin
« on: April 05, 2022, 06:59:24 AM »
Hi All

I was wondering why does my store address appear on my Order Address in the admin section when I place an order for collection (Pick up From Store) ?
« Last Edit: April 05, 2022, 07:03:43 AM by Mahomed Dawood »
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Offline Basara

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Re: Store address added to order Address section in admin
« Reply #1 on: April 05, 2022, 09:11:35 AM »
Hello.
Because when customer Pickup from store the delivery address is the store address
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Offline Mahomed Dawood

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Re: Store address added to order Address section in admin
« Reply #2 on: April 07, 2022, 02:15:58 AM »
Hi

Yes that makes sense but I have noticed that it also shows as the payment address, is the expected behaviour, Should it not be the customers actual address ? or is this because it is a collection too ?

Please see attached screenshot

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Offline Basara

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Re: Store address added to order Address section in admin
« Reply #3 on: April 07, 2022, 03:30:25 AM »
Hello.
The payment address should be the customer payment address selected at the checkout. Check that your fast checkout has disabled "Require Payment Address Be the same as Shipping Address" settings. Try different payment methods to be sure it is not a payment method issue
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