Author Topic: Tax incorrect  (Read 2287 times)

Offline Karlos

  • Newbie
  • *
  • Posts: 42
  • Karma: +4/-0
    • View Profile
Tax incorrect
« on: June 13, 2022, 01:15:19 PM »
Hi,

I have only one location ( UK) which is set up for tax at 20%.  I have set my products to include tax on the product page and have turned on display prices with tax in system/settings/checkout. The products do not seem to display the tax  and the price seems to say the same with tax on or off.  The only time the tax is added is at checkout but this is no good as it means I am displaying my prices without tax and I need to show the including tax as in the UK.  Can anyone please help with this?

Offline Karlos

  • Newbie
  • *
  • Posts: 42
  • Karma: +4/-0
    • View Profile
Re: Tax incorrect
« Reply #1 on: June 13, 2022, 01:24:57 PM »
update:

Once I get as far as checkout and enter a UK address then open a new window and go back into the site all the prices will now include tax.  if I then clear my history and go in again the prices have no tax.  The problem I have here is that if someone has not been on the site before will see the incorrect prices until the try to get to checkout.

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5798
  • Karma: +274/-2
    • View Profile
Re: Tax incorrect
« Reply #2 on: June 14, 2022, 01:20:33 AM »
Hello.
Check your store address details. Set it to UK

Offline Karlos

  • Newbie
  • *
  • Posts: 42
  • Karma: +4/-0
    • View Profile
Re: Tax incorrect
« Reply #3 on: June 15, 2022, 04:09:20 AM »
The address was set to the UK already but I had not entered a county.  Once I entered a county this now works perfectly.  ;D ;D  Thank you very much for your help with this as I had spent hours trying to figure it out.  Thanks again  ;D ;D

 

Powered by SMFPacks Social Login Mod