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contact us form on AbanteCart v1.3.3

Started by HADY, August 23, 2022, 03:52:52 AM

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HADY

Hello!


The contact us form doesn't working on AbanteCart v1.3.3. In the log errors there is nothing explaining why it wont's to work.


Any ideas pleas ?

Thank you In Advanced
Regards
HADY

Basara

Hello.

Check spam folder in your store email inbox

HADY

Quote from: Basara on August 24, 2022, 04:10:20 AM
Hello.

Check spam folder in your store email inbox

I already checked all choices before posting.

Any suggestions ?
Thank you In Advanced
Regards
HADY

Basara


HADY

Quote from: Basara on August 24, 2022, 05:51:05 AM
Hello.

Does other emails are working?

Yes, all emails working very well and order notifications statuses going to clients with gmail SMTP configuration very good.
Thank you In Advanced
Regards
HADY

Basara

Go to Form Manager extension and make sure it is enabled and configured correctly

HADY

here is a screenshot for the admin side
Thank you In Advanced
Regards
HADY

Basara

Hello.
The settings are wrong. Please restore default settings.
You can see all default settings in the demo

HADY

Quote from: Basara on August 24, 2022, 09:03:18 AM
Hello.
The settings are wrong. Please restore default settings.
You can see all default settings in the demo

sorry, how to login in to demo admin panel?
I copied Username: Admin
              Password: demo/demo

But not working

Thank you In Advanced
Regards
HADY

llegrand

the directions are:


Admin Username/Password: demo/demo

that means  the Username is demo
and the Password is demo

Try that, works for me

HADY

Quote from: llegrand on August 24, 2022, 05:19:28 PM
the directions are:


Admin Username/Password: demo/demo

that means  the Username is demo
and the Password is demo

Try that, works for me

thank you sir.

I tried and its opened well. i edited the settings on my contact us form and placed it as in demo then tried the form but i faced another problem with the uploading a file as in the screenshot. removed the restriction of Allowed File Extensions (TXT, JPG, Word, Excel, PDF, PSD,PNG) from the form panel but the form still not working.  i checked emails and server /admin/system/upload and also nothing.
Thank you In Advanced
Regards
HADY

HADY

still looking for your support to fix this issue guys
Thank you In Advanced
Regards
HADY

Basara

Quote from: HADY on August 30, 2022, 07:52:09 AM
still looking for your support to fix this issue guys

Hello.
it may happen for a few reasons:
You may be on a shared network/region that is being used abusively
Your internet service provider may have recently assigned you a suspicious IP address
The site/network you are trying to access may be currently under heavy attack

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