Author Topic: contact us form on AbanteCart v1.3.3  (Read 694 times)

Offline HADY

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contact us form on AbanteCart v1.3.3
« on: August 23, 2022, 03:52:52 AM »
Hello!


The contact us form doesn't working on AbanteCart v1.3.3. In the log errors there is nothing explaining why it wont's to work.


Any ideas pleas ?

Thank you In Advanced
Regards
HADY

Offline Basara

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Re: contact us form on AbanteCart v1.3.3
« Reply #1 on: August 24, 2022, 04:10:20 AM »
Hello.

Check spam folder in your store email inbox

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #2 on: August 24, 2022, 04:23:47 AM »
Hello.

Check spam folder in your store email inbox

I already checked all choices before posting.

Any suggestions ?
Thank you In Advanced
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HADY

Offline Basara

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Re: contact us form on AbanteCart v1.3.3
« Reply #3 on: August 24, 2022, 05:51:05 AM »
Hello.

Does other emails are working?

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #4 on: August 24, 2022, 06:55:04 AM »
Hello.

Does other emails are working?

Yes, all emails working very well and order notifications statuses going to clients with gmail SMTP configuration very good.
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HADY

Offline Basara

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Re: contact us form on AbanteCart v1.3.3
« Reply #5 on: August 24, 2022, 07:05:42 AM »
Go to Form Manager extension and make sure it is enabled and configured correctly

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #6 on: August 24, 2022, 07:16:22 AM »
here is a screenshot for the admin side
Thank you In Advanced
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HADY

Offline Basara

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Re: contact us form on AbanteCart v1.3.3
« Reply #7 on: August 24, 2022, 09:03:18 AM »
Hello.
The settings are wrong. Please restore default settings.
You can see all default settings in the demo

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #8 on: August 24, 2022, 09:20:29 AM »
Hello.
The settings are wrong. Please restore default settings.
You can see all default settings in the demo

sorry, how to login in to demo admin panel?
I copied Username: Admin
              Password: demo/demo

But not working

Thank you In Advanced
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HADY

Offline llegrand

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Re: contact us form on AbanteCart v1.3.3
« Reply #9 on: August 24, 2022, 05:19:28 PM »
the directions are:


Admin Username/Password: demo/demo

that means  the Username is demo
and the Password is demo

Try that, works for me

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #10 on: August 25, 2022, 05:18:07 AM »
the directions are:


Admin Username/Password: demo/demo

that means  the Username is demo
and the Password is demo

Try that, works for me

thank you sir.

I tried and its opened well. i edited the settings on my contact us form and placed it as in demo then tried the form but i faced another problem with the uploading a file as in the screenshot. removed the restriction of Allowed File Extensions (TXT, JPG, Word, Excel, PDF, PSD,PNG) from the form panel but the form still not working.  i checked emails and server /admin/system/upload and also nothing.
Thank you In Advanced
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HADY

Offline HADY

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Re: contact us form on AbanteCart v1.3.3
« Reply #11 on: August 30, 2022, 07:52:09 AM »
still looking for your support to fix this issue guys
Thank you In Advanced
Regards
HADY

 

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