Author Topic: Lost access to Admin area  (Read 745 times)

Offline trundle

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Lost access to Admin area
« on: September 06, 2022, 12:14:32 PM »
I was trying to resolve an issue with an unknown AJAX error, and changed the site address to match the URL. The problem is now I cannot get back to the admin area, as the site keeps redirecting me to the main page.

Is there a way to change the Store URL without having access to the admin section?

Alternatives? Reinstall site and connect to existing dB?

Help.

« Last Edit: September 06, 2022, 02:28:45 PM by trundle »

Offline Basara

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Re: Lost access to Admin area
« Reply #1 on: September 07, 2022, 01:36:32 AM »
Hello.
If you have phpmyadmin search your database for url

Offline trundle

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Re: Lost access to Admin area
« Reply #2 on: September 07, 2022, 09:01:33 AM »
I was able to change the url back to the original address, but when I try to log into the admin area, it keeps taking me to the main page at index.php, not the admin area. Is there no other way to access the admin portal?

Offline Basara

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Re: Lost access to Admin area
« Reply #3 on: September 08, 2022, 01:20:54 AM »
Hello.
Your admin is in fact index.php and the secret key you enter during the installation
https://abantecart.atlassian.net/wiki/spaces/AD/pages/3801090/Can+not+login+to+admin

Offline trundle

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Re: Lost access to Admin area
« Reply #4 on: September 08, 2022, 10:39:11 AM »
Thank you. I was able to get back to the admin page. However I am still having the issue "Unknown AJAX Error!" when logging in or going to checkout.

Offline Basara

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Re: Lost access to Admin area
« Reply #5 on: September 09, 2022, 01:39:31 AM »
Thank you. I was able to get back to the admin page. However I am still having the issue "Unknown AJAX Error!" when logging in or going to checkout.
Make sure the URL you visit is the same set in your store settings. Disable redirects if you have any in your htaccess

 

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