support

Author Topic: Message from non customer  (Read 10745 times)

Offline ralga2022

  • Newbie
  • *
  • Posts: 25
  • Karma: +1/-0
    • View Profile
Message from non customer
« on: January 15, 2023, 05:35:49 AM »
Hi Everyone,

I've had a system email, usually I only get these when orders are sent in.
The email that I received yesterday was from someone asking me if I needed help with the shopping cart.

I'm really not sure how they have managed to get a message into the system, anyone any ideas?

Thanks
George.

Offline ralga2022

  • Newbie
  • *
  • Posts: 25
  • Karma: +1/-0
    • View Profile
Re: Message from non customer
« Reply #1 on: January 15, 2023, 05:37:18 AM »
Sorry, I also had to reset my Shopping Cart Panel as my password was not working.  I've now created a new user and deleted the account that I had to reset..... all related perhaps?

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5993
  • Karma: +284/-2
    • View Profile
Re: Message from non customer
« Reply #2 on: January 16, 2023, 01:55:01 AM »
Hello.

Maybe someone guess your email or send message via the contact us form

Offline ralga2022

  • Newbie
  • *
  • Posts: 25
  • Karma: +1/-0
    • View Profile
Re: Message from non customer
« Reply #3 on: January 16, 2023, 04:07:48 AM »
No, they couldn't guess it, wouldn't go into "messages"

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5993
  • Karma: +284/-2
    • View Profile
Re: Message from non customer
« Reply #4 on: January 16, 2023, 06:46:54 AM »
No, they couldn't guess it, wouldn't go into "messages"

The contact us form can go to email and admin messages see https://abantecart.atlassian.net/wiki/spaces/AD/pages/6324254/Duplicate+Contact+Enquiries

Offline ralga2022

  • Newbie
  • *
  • Posts: 25
  • Karma: +1/-0
    • View Profile
Re: Message from non customer
« Reply #5 on: January 16, 2023, 11:30:02 AM »
Thanks.. will take a look

 

Powered by SMFPacks Social Login Mod