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Topics - cymru78

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Support / Store keeps breaking
« on: January 02, 2023, 05:09:32 AM »
I had already made a post about this, but then my store appeared to have fixed itself.

It turns out this wasn't the case at all and each time I check my website, no matter what device I use or if I view in incognito, there seems to be an error and I am unable to figure out what is going on.

At the time of writing, I have some letters in my search bar and the add to cart button is just black. Other times, the whole template is just off. And other times, everything seems to be working just as it should.
I've cleared all the cache in the admin section and I've cleared all cookies etc

Honestly, it's just really frustrating that this is suddenly happening. Can anyone give me some advice?

The store is

Support / Sort by size option
« on: December 18, 2022, 10:48:28 AM »
Hi all
I could really do with being able setting up a column on my home page for visitors to search by size or other attributes as required.

My clothing website is slightly different to what might be considered normal because each item is unique so for example, each item is one size only (Medium - Large etc) See (or .com) to get the idea.

I've had a look through the extensions and settings and I can't find a way to do what I really need to do. At the moment, my visitors have to scroll through hundreds of products before finding what they need. It would be so much easier if they could just click 'Size Large'

This has to be the only major downside to Abantecart as far as I can tell.

Support / Connection to Paypal server can not be established
« on: September 18, 2022, 12:50:27 PM »
I have Paypal Commerce installed and I had no problems connecting my Paypal account.
I am now getting the following error message when testing the connection.

Connection to Paypal server can not be established.
{"name":"RATE_LIMIT_REACHED","debug_id":"9700ead716324","message":"Too many requests. Blocked due to rate limiting.","links":[]} .
Check your server configuration or contact your hosting provider.

When I click to update Webhooks I get

  App Error {"name":"RATE_LIMIT_REACHED","debug_id":"1b67008b44d0f","message":"Too many requests. Blocked due to rate limiting.","links":[]}

And when I press 'Disconnect Paypal' I just get a blank page and nothing happens.

Using the normal Paypal extension still seems be working just fine.

Any ideas?

Support / Quick Add to Cart not functioning
« on: September 01, 2022, 04:13:30 PM »
EDIT: I just thought to try adding to cart using Incognito and that worked, but the cart icon at the top still shows as being empty

I have upgraded to 1.3.3 and thankfully, it does seem as if the upgrade ran smoothly for me apart from having to get my host to upgrade the php.

But I have noticed that 'Add to Cart' from my home page isn't working. The customer has to now open the product page and then add to cart from there.

Now that I look at it, the cart is showing as empty when on all pages other than the cart. I hope that makes sense but hopefully the screenshots will explain.

Also, how do I get rid of that 'Print' option? I'm sure I didn't used to have that showing before

Support / Add To Cart not displaying on other domains
« on: May 13, 2022, 08:49:52 AM »
I have got my main website and three other domains that point to the main site.

When I go to my site using the other domains, the little Add to Cart icon is just a blank square.

Does anyone know why this might be happening, and how I could fix it?

Thank you.

Support / Postage Options
« on: May 11, 2022, 01:17:45 PM »
I want to force certain customers to have to use one service depending on their location, in this case, N.Ireland & the Scottish Highlands to use Royal Mail.

The problem is with the highlands. I have added the Highlands as a country and that seems to be OK to a certain point. It works fine when I am using the Flat Rate option but it just won't work through the Royal Mail extension, even though it is turned on for All Locations.

All my Northern Ireland options work fine.

One screen shows with my Flat Rate
One shows my Flat Rate turn on and as you can see, there is no Royal Mail option
Finally, the third one shows Northern Ireland which is how I want the highlands to be.

I hope this makes sense.

Support / Banner display on phones
« on: March 05, 2022, 12:22:09 PM »
Not to worry. I found a website that gives a code to make my banner responsive.
I can't see a way to delete the post.

Hello  :)

I have a banner on my site in the Main Page promo block. It looks fine on my laptop, but I'm wondering why it isn't displaying correctly on other devices.
It's a long, horizontal banner and on my phone I have to scroll to view it in full.

I'm sure it's probably something that I have done wrong!

If you need to check it out, the site is

Support / Font Changed Size
« on: February 24, 2022, 02:51:16 PM »
I know I keep asking questions, but being completely new to Abantecart I'm sure it's expected.

Anyway, I recently changed my main template text to a larger size (I think I put around 20px) and I did this change through the CPanel. Basically because I wasn't sure how to do it within the admin area.

Today, I have noticed that my website is now displaying the original size text which is basically really small (around 14px I think).

The template that I have actually has a section for inputting some css - would this be a better solution for me? And if so, what is the css code that I would need please?

Support / Double Emails
« on: February 22, 2022, 04:29:45 AM »
I have sold a few items through my website and each time, I am getting the same order confirmation via email twice.

Does anyone know why this is happening?

Support / How to get products to show in a particular order
« on: February 19, 2022, 02:21:07 PM »
Hi, I have my Abantecart site up and running and I'm adding products (160 out of over 620 in total!)

I have my home page listed using the 'Latest Products' block and I have the settings set to show 'Date New to Old' but it's not quite the way I want it.
I would like my products to display based on the date the I have entered in the 'Date Available' box.

For example, let's say that the Date Available was 12 December 2021. When I add this product, I don't want it show on my home page (or Latest Products as is the case) above something that has a date of 12 February 2022.

Is there a particular way for me to do this?

Support / Menu colours and other changes
« on: February 16, 2022, 01:46:45 AM »
I really do want to use AbanteCart. I don't want to use Prestashop or WooCommerce and I don't want to have to pay for the likes of Shopify and I already have paid hosting. I really feel that there should be easier control of simple things such as colours (I'm in the UK, hence the spelling!)

I have done searches and some have thrown up nothing and some have given answers but my changes don't seem to work when I hit save on the files. I have looked through the various files where I think things will be, but I only know basics.

I can see the potential but I need to make some changes that I feel should be simple and all guidance will be appreciated. Basically, I really do need to get the layout right and to get my site back live asap.

I'd like to change the colours of both top menus to white background/black text
I'd like to remove the icons from the drop down menu (text only)
I'd like to change the colour of the text for the product listings on the home page to black

And on the product pages
Change text colour to black
Hide the larger box with the price displayed in favour of the 'Total Price' (but make that a little bigger)
Change the colour of the 'Add to Cart' to black/white
If possible, hide the Qty box simply because all my stock are one-off items

I can't post external links to show you an example, unfortunatley

I really would appreciate the help and I would be happy to make a donation when I have it set up just about how I'd like.

How-to questions / Hide Icons
« on: February 15, 2022, 04:49:01 PM »
I am totally new to Abantecart. Had a complete nightmare getting it installed but that all seems to be good now.

How do I hide the icons that appear in the drop down menus? I personally don't want or need icons to show. I like my menus to be clean with text only. I've had a good search around but I can't find that option anywhere.

Thank you.

Support / Abandoned Basket, Faceted Search and more
« on: February 15, 2022, 04:07:25 AM »
I'm new here. I need to find a new provider for my website and I would like to give AbanteCart a try. I was certainly impressed with how much the user can change their own design using blocks and the general simplicity of it.

Anyway, something I am keen on having is an Abandoned Basket reminder and I'm wondering if that is possible with AbanteCart? I've had a search but nothing really shown up for me.

I have other questions as well, so I hope this is the right place to ask
On the product page, is it possible to hide the 'Reviews' and 'Tags' tabs?
Also on the product page, is it possible to hide the 'Qty' option (I usually only sell one off products)
Finally (for now, at least), is it possible to add a 'Search by Size' faceted menu for my customers? - This is probably the most important question

Thank you.

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