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Extension Support / Failure at check out
« on: March 27, 2019, 06:36:39 PM »
Hi,
All worked well prior to update to 1.2.14
Upon pressing the "Confirm Order" button an error pops up saying !error Application Error!. A waiting spinner also pops up and never times out.
However, the order is processed per my payment gateway (Authorize.net) but the shopping cart does not go to the "Thank You" page and does not notify my customers or my company of an order. The order DOES show in the Sales section of the Dashboard.
I was using the now deprecated version of Authorize.net_aim so I switched to the non AIM version extension. Unfortunately, having the same but slightly different problem with the added issue of payment method option not showing for the customer to select. I get around it by going to auto-detect (but only temporarily since I only take VISA and Mastercard.)
Note: The API for Authorize.net says they have changed the endpoints. This is my hunch as to the problem.
Please advise how to fix. Thanks!
All worked well prior to update to 1.2.14
Upon pressing the "Confirm Order" button an error pops up saying !error Application Error!. A waiting spinner also pops up and never times out.
However, the order is processed per my payment gateway (Authorize.net) but the shopping cart does not go to the "Thank You" page and does not notify my customers or my company of an order. The order DOES show in the Sales section of the Dashboard.
I was using the now deprecated version of Authorize.net_aim so I switched to the non AIM version extension. Unfortunately, having the same but slightly different problem with the added issue of payment method option not showing for the customer to select. I get around it by going to auto-detect (but only temporarily since I only take VISA and Mastercard.)
Note: The API for Authorize.net says they have changed the endpoints. This is my hunch as to the problem.
Please advise how to fix. Thanks!