Hello,
One particular customer is experiencing issues with AbanteCart providing shipping options.  I have included the text of our email exchange.  I don't have a clue what might be wrong.
Regards, Ron


Ron,

I made a new account. Same problem.

Then I thought to try ordering without registering. I opened a Chrome “incognito window” so that no previously set cookies would be involved. After selected the product and viewed Cart. This time I was able to see shipping options! I selected an option and the cost got added; everything seemed fine. But I found that ordering without registering is not possible – the Continue button takes me to the Account Login page, and the “Register Account” radio button cannot be deselected. So at this point, since I already had the account I had just made, I used the right side of the Account Login page to log in.

 

No dice – immediately after logging in, I was taken to a Delivery Information page, but the shipping option I had just selected was gone. There was no shipping amount and the subtotal was equal to the total. Of course, clicking Continue gave the same “Error: Shipping method required!”

Hello,
I am very new to AbanteCart.   I am in the process of moving from a previous shopping cart to AbanteCart.  Let me say first, the installation and configuration are the best!  I am so glad I have decided to use AbanteCart.   
OK,  I have set configured and set up my products.   What is not working correctly is new user creation.  When the Continue button is clicked on under "I am a new user" nothing happens.   I have checked the logs via the administration interface and nothing is reported. 
I must note is that the AbanteCart installation is NOT under the root.   I have set it up so that the current shopping cart is not disabled until I have AbanteCart properly configured and is working properly.
The website is www  dot multus-sdr dot com /abantecart .  Could this lead to the issue I am experiencing?
Regards,
Ron