AbanteCart Community
Shopping Cart Operations => Support => General Support => Topic started by: HADY on March 27, 2020, 07:42:25 AM
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Hi!
I searched too much about this kind of posts but couldn't find anything which could help me. Sometimes we do a mistakes in order statuses, this is makes some troubles for us and for clients when they see some statuses which not existing. Is there any way to edit the order status or to delete it?
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yes
https://abantecart.atlassian.net/wiki/spaces/AD/pages/10944672/Status+Comments
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yes
https://abantecart.atlassian.net/wiki/spaces/AD/pages/10944672/Status+Comments
Thanks for commenting, but i am looking for deleting or editing the already sent status.
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From a true business prespective - for what occurred to an order - it is usual for the trail to be updated to a condition rather than some process deleted or edited.
that is why the cart has the process of status condition updating.
You can comment in as to the reason why you have changed a condition so both you, the customer, and perhaps any revenue governmental agency auditing your sales will know what a condition was changed -
You also have the option to NOT send the new status to the customer but only maintain it in the order status details within the account. The customer would see it if they opened their order status, but they do not get an email notification.
I am speaking only from the normal GAAP ( Generally Accepted Accounting Principles) used by most entities around the world for how financial matters are handled and customer orders are indeed a financial transaction.
Cheers
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From a true business prespective - for what occurred to an order - it is usual for the trail to be updated to a condition rather than some process deleted or edited.
that is why the cart has the process of status condition updating.
You can comment in as to the reason why you have changed a condition so both you, the customer, and perhaps any revenue governmental agency auditing your sales will know what a condition was changed -
You also have the option to NOT send the new status to the customer but only maintain it in the order status details within the account. The customer would see it if they opened their order status, but they do not get an email notification.
I am speaking only from the normal GAAP ( Generally Accepted Accounting Principles) used by most entities around the world for how financial matters are handled and customer orders are indeed a financial transaction.
Cheers
sometime clients would like to add new items to the order after requiring specific amount of money to be transferred to bank, in the comments we are writing that we are requiring (next total) to be transferred to bank. So we should remove the old order status just to be sure that client will not be confused.