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Support / Unknown error encountered. Please try again!
« on: May 22, 2023, 11:18:46 PM »
I am getting this error message "Unknown error encountered. Please try again!" at the checkout page. A guest customer will see this error message when making payment through the PayPal or Credit Debit Card payment. Displayed in red which would suggest to the customer that the transaction was unsuccessful. However, a test purchase by myself, gets the same message but the transaction goes through. I believe that this error message is costing me sales. Can you suggest a fix.