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Messages - currong

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1
Support / Re: Unknown error encountered. Please try again!
« on: May 23, 2023, 05:10:48 AM »
What is your AbanteCart version?
I am using v1.3.3

What is your theme?
Theme is default that came with the installation

What is your checkout (regular or fast checkout)?
Regular checkout, fast checkout is turned off

What is your PayPal extension?
Paypal Commerce update 20/11/2022

2
Support / Unknown error encountered. Please try again!
« on: May 22, 2023, 11:18:46 PM »
I am getting this error message "Unknown error encountered. Please try again!" at the checkout page.  A guest customer will see this error message when making payment through the PayPal or Credit Debit Card payment.  Displayed in red which would suggest to the customer that the transaction was unsuccessful.  However, a test purchase by myself, gets the same message but the transaction goes through.  I believe that this error message is costing me sales.  Can you suggest a fix.

3
General Discussion / Customer Reports - information enhancements
« on: December 08, 2022, 09:24:14 PM »
Is there a way to enhance the display of customer reports.  Currently each guest visitor has IP Address, time/date accessed, and page visited.  Can this be expanded to show where the visitor is located, other pages visited etc

I cannot find any settings or extension module that provides these extras.

4
Extensions and Add-Ons / Tax Invoice Module for Checkout
« on: November 17, 2022, 02:02:20 AM »
Is there an editable/customisable Tax Invoice that can be emailed to customers on product order (amount owed for ordered product) or on product sale completion (could be sent with the product on shipping).  There is an extension in the marketplace but difficult to tell whether it is suitable and also has not been updated and tested for v1.3.3.

5
General Support / Re: Notice: Impersonate mode for customer "guest" by ""
« on: November 16, 2022, 05:51:06 PM »
Lee at WHY2 support

Huge thank you to Lee for this tip.  Problem sorted.

6
General Support / Re: Cant get checkout to work
« on: November 16, 2022, 05:45:58 PM »
Brian, I have had a similar experience with my setup.  The problem was a functional selection in the shipping module.  I am using the Paypal Commerce module for payment gateway and the Auspost Integration module for shipping.  In my case, I selected one of the options, ie. send by letter post, and the shipping estimate and payment function did not work.  Unselecting that option, and the system used parcel post and everything works fine.

I acknowledge that the modules you are using may be different but may help with the faultfinding with your setup.

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General Support / Re: Notice: Impersonate mode for customer "guest" by ""
« on: November 16, 2022, 05:24:34 PM »
I am having the same issue with this notice message at the top of the screen in both live and maintenance made.  I have cleared the cache within abantecart as well as clearing the browser cache.  I have used edge as well as chrome and the problem is present in both browsers.  Is there another solution?

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