AbanteCart Community
AbanteCart Development => Extensions and Add-Ons => Shipping Modules => Topic started by: Mike on December 20, 2016, 07:46:30 AM
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Hi Guys
I have just enabled the default Royal Mail shipping extension and it is working great. I put a product in the cart go to checkout and there is a drop down list with the available options. However, whichever option I select, it doesn't actually add the amount to the total - just get sub total, then shipping remains at zero, then total equals the sub total.
Anyone got any idea why please
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Hello,
First upgrade your royal mail extension files with latest one https://github.com/abantecart/abantecart-src/tree/master/public_html/extensions/default_royal_mail
Some bug were fixed week ago. After that clear AbanteCart cache and recheck your product settings (free shipping OFF, required shipping ON, correct weight and weight class! etc...)
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Thanks for the reply.
It turns out that it was a conflict with another extension, the "Supplier" extension, which I had installed. I turned that off and the Royal Mail extension functioned correctly again.
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Please contact your Supplier extension provider and let them know. I believe that is probably CSOnline and I think they are quite responsive to issues and will want to "fix" their extension.
Thanks
Lee
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Already done and in progress ;D 8)