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eCommerce construction => Installation and Configuration => Topic started by: jbperformance on April 08, 2018, 03:59:46 PM

Title: Email issues with GoDaddy Workspace or Office 365
Post by: jbperformance on April 08, 2018, 03:59:46 PM
I do not have an issue at this time, but wanted to share my experience as it took me 30 plus hours in an attempt to solve an email setup issue with GoDaddy on a shared hosting server. SMTP will not work no matter whom the email is with.

The final solution was to make sure the MX record was set to remote. I choose MAIL instead of SMTP and I entered the -f in front of the email address to send.

Example: -fyouremailaddressATyourdomain.com  (change AT to @- I do not have permission to post links.)

Boom. Problem solved. I can at least get email from the website now as well as customers. I am not taking credit for the answer, only making sure it is posted for others to reference the solution quicker.

Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: Basara on April 09, 2018, 12:51:58 AM
Thank you for share  ;)
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: Amu on June 01, 2018, 03:46:36 AM
hi, jbperformance  on MAIL mode how does it take up the gmail password? so emails can be sent to customers or during the time of registration, auto generated emails
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: Basara on June 01, 2018, 04:22:59 AM
Hi, Amu
In mail mode AbanteCart send emails using your server mail function. You have to contact your hosting support to check with what email/password or any used to send emails.
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: samwebstudio on November 02, 2018, 03:45:45 AM
thanks
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: eMaven Solutions on January 03, 2020, 07:27:45 AM
Thanks for sharing.
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: Julianne37 on November 11, 2021, 06:55:31 PM
I found a solution to use SMPT.

You need to set the mail up with LOCALHOST as the SMTP host and provide the username which will be the office 365 email you set up through GoDaddy. For the PORT you need to put 25.

Note: you DONT need a password

Here is their documentation: https://uk.godaddy.com/help/send-form-mail-using-an-smtp-relay-server-953
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: MessEleven on December 18, 2021, 07:19:34 PM
I found a solution to use SMPT.

You need to set the mail up with LOCALHOST as the SMTP host and provide the username which will be the office 365 email you set up through GoDaddy. For the PORT you need to put 25.

Note: you DONT need a password

Here is their documentation: https://uk.godaddy.com/help/send-form-mail-using-an-smtp-relay-server-953

Changing to LOCALHOST solved my problem with this immediately. THANKS!!
Title: Re: Email issues with GoDaddy Workspace or Office 365
Post by: scootdcook on April 27, 2022, 04:43:34 AM
You need to contact Godaddy customer service for fix your issue.