AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: Minette de Bruyn on March 01, 2021, 01:47:01 AM

Title: Admin Area doesn't recognize my username and password
Post by: Minette de Bruyn on March 01, 2021, 01:47:01 AM

Hi, When I go to my URL admin area,
it doesn't recognize my username and password.

Please could anyone help me with this

Title: Re: Admin Area doesn't recognize my username and password
Post by: Basara on March 01, 2021, 05:58:48 AM

Hello.
Clear the browser cache and try to restore the password.
You can find your username in the database

Title: Re: Admin Area doesn't recognize my username and password
Post by: Minette de Bruyn on March 02, 2021, 01:49:44 AM

I tried that now and it didn't work. Is it possible that It could be because I used an email address (with dots) as a username instead of just alphanumeric?