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Messages - Basara

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1
Installation and Configuration / Re: Pictures On Their Side
« on: Today at 10:25:44 AM »
I think your images should be rotated before upload.
The operation system most likely auto-rotate the image for you when you preview it on your PC based on EXIF data inside the image like in attached photo

2
Installation and Configuration / Re: Pictures On Their Side
« on: Today at 10:14:23 AM »
Hello.
Do you see the same in the AbanteCart admin (Catalog > Media manager)?

3
Hello.
Try to contact the marketplace team directly. They can correct your records
https://marketplace.abantecart.com/index.php?rt=content/contact

4
Installation and Configuration / Re: Pictures On Their Side
« on: March 27, 2023, 09:24:43 AM »
Hello.
Can you please post a screenshot and URL with the problem?
(add s p a c e s if you cant post a link)

5
General Support / Re: CATALOG-MANAGEMENT
« on: March 27, 2023, 02:19:58 AM »

6
Hello. Try to disconnect and connect the marketplace. The screenshot will be appreciated

Hello. Did you disconnect as suggested?

7
Hello.
We have knowledge with some hostings fail to provide table service and internally merge two accounts in one and in this case 2 file systems work. Once it works with "updated" files and sometimes not. I did not see other explanations in your case

8
I "resolved" this by setting Settings > System > System Check to Disabled. Not really a resolution, but since the file permissions are correct and AbanteCart was unable to provide further support, at least I am not nagged with the error message constantly.

Hello. AbanteCart checks if files are writable and return an error even if "correct" permissions are set. Not all servers are configured correctly or in the same way. I suggest setting more strict permissions if 644 is left files writable.


9
General Support / Re: Wrong block is displayed on many pages
« on: March 23, 2023, 10:43:23 AM »
Hostmonster.

Hello. Did you clean the AbanteCart caches?

10
General Support / Re: Wrong block is displayed on many pages
« on: March 23, 2023, 02:45:44 AM »
No PHPcache or CDN.

Let me guess you on Goddaddy hosting?

11
General Discussion / Re: Maintenance Mode
« on: March 23, 2023, 02:42:49 AM »
Hello.
Try to clear browser cache

12
Hello.
Cloudflare has many settings, configurations as well as beta features. You may want to add one by one or find someone who know how to setup it correctly

13
Hi, latest comment from the Host:-

"Testing the setup with a manual install and it gives me an error "undefined" after I enter all of the database details and it goes on to the next step but there are no errors generated in the domains error log or the servers apache error log so apart from that message on the screen saying that theres an error there are no actual signs of an error anywhere."

Hello. The problem in the hosting or some "3rd party" service connected to it

14
General Support / Re: Server migration
« on: March 21, 2023, 03:54:44 AM »
I have the installation working completely, it is the marketplace extensions that I am having problems with, they are not working.

I cannot see where to update the marketplace data to reflect the new subdomain installation.

Hello. You cant update the marketplace data. You can disconnect and connect your new domain.
Contact the developers of the extension regarding the "not working" problems

15
General Support / Re: Wrong block is displayed on many pages
« on: March 21, 2023, 03:52:54 AM »
Hello.

I see your other post on the forum and you have strange non adequate issues.
Did you upgrade the store correctly, with no errors or other problems?
Have you used some PHPcache or CDN like Cloudflare?
Try to clear your AbanteCart cache and purge the CDN cache if you have

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