1
Extensions and Add-Ons / Re: Payment failed flow
« on: March 12, 2013, 08:30:57 PM »
Thx I tried your suggestions
I noticed that if order status_id=0, the order is not visible in the admin panel for the administrator to view.
I get errors from a gateway callback and need to keep track of them for admin + display them to customers. Saving them in the error log is not very aesthetic and very difficult to manage for administrators.
And if I change the order status_id to a failed status, it wont allow the customer to process the order again which is a bad workflow.
Cannot let customers to re-add their products in cart and retry payment.(unfortunately this is my only current solution )
Its a bad design for not displaying all orders in the admin panel.
I noticed that if order status_id=0, the order is not visible in the admin panel for the administrator to view.
I get errors from a gateway callback and need to keep track of them for admin + display them to customers. Saving them in the error log is not very aesthetic and very difficult to manage for administrators.
And if I change the order status_id to a failed status, it wont allow the customer to process the order again which is a bad workflow.
Cannot let customers to re-add their products in cart and retry payment.(unfortunately this is my only current solution )
Its a bad design for not displaying all orders in the admin panel.